{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T22:02:07.023Z"
  },
  "data": {
    "id": "incident_statuspage_klaviyo_3h6wkp1qr6x3",
    "slug": "klaviyo-flow-sending-delays-2026-09-17",
    "title": "Flow sending delays",
    "summary": "Flow sending delays",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-17T17:10:36+00:00",
    "updatedAt": "2026-09-17T19:46:01.301+00:00",
    "resolvedAt": "2026-09-17T19:46:01.285+00:00",
    "provider": {
      "slug": "klaviyo",
      "name": "Klaviyo"
    },
    "affectedServices": [
      {
        "slug": "klaviyo-app",
        "name": "App & API"
      },
      {
        "slug": "klaviyo-email",
        "name": "Email Sending"
      },
      {
        "slug": "klaviyo-sms",
        "name": "SMS & WhatsApp"
      }
    ],
    "links": {
      "html": "/incidents/klaviyo-flow-sending-delays-2026-09-17",
      "api": "/api/v1/incidents/klaviyo-flow-sending-delays-2026-09-17",
      "providerHtml": "/providers/klaviyo",
      "alerts": "https://outagedeck.com/account?stack=klaviyo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Klaviyo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_klaviyo_status",
      "kind": "official_api",
      "name": "Klaviyo Status",
      "checkedAt": "2026-09-19T22:00:09.924+00:00",
      "stale": false,
      "officialUrl": "https://status.klaviyo.com",
      "statusPageUrl": "https://status.klaviyo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_klaviyo_3h6wkp1qr6x3_gt7yd2tj17t3",
        "status": "investigating",
        "body": "We are investigating reports of delays affecting flow message sending. Some customers may see flow messages send later than expected. We will share another update as soon as we have more information.",
        "createdAt": "2026-09-17T17:10:36.378+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_3h6wkp1qr6x3_bv39bj3r0mn1",
        "status": "identified",
        "body": "We have identified the cause of the delays affecting flow message sending and are working on a fix. Some customers may continue to see flow messages send later than expected while we resolve this. We will share another update shortly.",
        "createdAt": "2026-09-17T17:31:34.861+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_3h6wkp1qr6x3_sdfvjbm8g94c",
        "status": "identified",
        "body": "We are seeing early signs of improvement and continue to work towards full recovery. Customers may still see flow messages send later than expected. We will share another update shortly.",
        "createdAt": "2026-09-17T18:30:06.256+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_3h6wkp1qr6x3_b1mgxjc9wv1x",
        "status": "monitoring",
        "body": "Flow message sending is recovering, and delays are continuing to clear. Some customers may still see flow messages send later than expected as remaining processing catches up. We continue to monitor closely and appreciate your patience throughout this incident.",
        "createdAt": "2026-09-17T19:21:29.806+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_3h6wkp1qr6x3_y725gg3nsrcn",
        "status": "resolved",
        "body": "Flow message sending has fully recovered and is processing at normal speeds. Delayed messages were not lost and have since been delivered. This incident has been resolved.",
        "createdAt": "2026-09-17T19:46:01.285+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}