{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-24T17:20:49.058Z"
  },
  "data": {
    "id": "incident_statuspage_jumpcloud_wnc2947vgq1d",
    "slug": "jumpcloud-us-region-increased-error-rates-with-device-certificate-issuance-and-2026-10-22-947vgq1d",
    "title": "US Region - Increased error rates with device certificate issuance and renewal",
    "summary": "US Region - Increased error rates with device certificate issuance and renewal",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-22T16:21:42.825+00:00",
    "updatedAt": "2026-10-22T17:00:09.892+00:00",
    "resolvedAt": "2026-10-22T17:00:09.87+00:00",
    "provider": {
      "slug": "jumpcloud",
      "name": "JumpCloud"
    },
    "affectedServices": [
      {
        "slug": "jumpcloud-devices",
        "name": "Device management"
      }
    ],
    "links": {
      "html": "/incidents/jumpcloud-us-region-increased-error-rates-with-device-certificate-issuance-and-2026-10-22-947vgq1d",
      "api": "/api/v1/incidents/jumpcloud-us-region-increased-error-rates-with-device-certificate-issuance-and-2026-10-22-947vgq1d",
      "providerHtml": "/providers/jumpcloud",
      "alerts": "https://outagedeck.com/account?stack=jumpcloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "JumpCloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_jumpcloud_status",
      "kind": "official_api",
      "name": "JumpCloud Status",
      "checkedAt": "2026-10-24T17:20:11.083+00:00",
      "stale": false,
      "officialUrl": "https://status.jumpcloud.com",
      "statusPageUrl": "https://status.jumpcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_jumpcloud_wnc2947vgq1d_rhzp1kxtvnhr",
        "status": "investigating",
        "body": "We have identified an issue affecting device certificate issuance and renewal for customers in our US region, beginning at approximately 9:26 AM MT (15:26 UTC).\n\nDuring this time, devices requesting a new or renewed device certificate may be unable to obtain one. This primarily affects newly enrolled devices and devices whose certificates are due for renewal. Devices with existing valid certificates are not affected and continue to function normally.",
        "createdAt": "2026-10-22T16:21:42.923+00:00"
      },
      {
        "id": "update_statuspage_jumpcloud_wnc2947vgq1d_lpzklpg44thl",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-10-22T16:44:05.481+00:00"
      },
      {
        "id": "update_statuspage_jumpcloud_wnc2947vgq1d_fcly75m4yy24",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-10-22T16:50:55.594+00:00"
      },
      {
        "id": "update_statuspage_jumpcloud_wnc2947vgq1d_cct66nmxm6jc",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-22T17:00:09.87+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}