{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:41:08.422Z"
  },
  "data": {
    "id": "incident_statuspage_jumpcloud_c9khfzgrpj6l",
    "slug": "jumpcloud-radius-sign-in-increased-login-failure-rates-2026-09-14",
    "title": "RADIUS sign-in Increased login-failure rates",
    "summary": "RADIUS sign-in Increased login-failure rates",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-14T13:33:19.658+00:00",
    "updatedAt": "2026-09-14T13:40:04.634+00:00",
    "resolvedAt": "2026-09-14T13:40:04.634+00:00",
    "provider": {
      "slug": "jumpcloud",
      "name": "JumpCloud"
    },
    "affectedServices": [
      {
        "slug": "jumpcloud-directory",
        "name": "Directory, LDAP & RADIUS"
      }
    ],
    "links": {
      "html": "/incidents/jumpcloud-radius-sign-in-increased-login-failure-rates-2026-09-14",
      "api": "/api/v1/incidents/jumpcloud-radius-sign-in-increased-login-failure-rates-2026-09-14",
      "providerHtml": "/providers/jumpcloud",
      "alerts": "https://outagedeck.com/account?stack=jumpcloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "JumpCloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_jumpcloud_status",
      "kind": "official_api",
      "name": "JumpCloud Status",
      "checkedAt": "2026-09-22T21:35:03.074+00:00",
      "stale": false,
      "officialUrl": "https://status.jumpcloud.com",
      "statusPageUrl": "https://status.jumpcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_jumpcloud_c9khfzgrpj6l_b6193p6lfvqy",
        "status": "investigating",
        "body": "We are currently investigating an issue where after a password reset, some RADIUS sign-ins (VPN/Wi‑Fi) may fail with the new password. However - impacted users can still login with old password. \nWe are investigating the cause of the issues currently, and will provide an update within one hour.",
        "createdAt": "2026-09-14T13:33:19.755+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_jumpcloud_c9khfzgrpj6l_20260914t134004634z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-09-14T13:40:04.634Z.",
        "createdAt": "2026-09-14T13:40:04.634+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}