{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-06T23:50:36.657Z"},"data":{"id":"incident_statuspage_jira_c3760dps7tcl","slug":"jira-some-users-experiencing-something-went-wrong-error-message-in-jira-and-2025-10-27-0dps7tcl","title":"Some users experiencing 'Something went wrong error' message in Jira and JSM","summary":"Some users experiencing 'Something went wrong error' message in Jira and JSM","status":"resolved","severity":"major","startedAt":"2025-10-27T03:00:33.297+00:00","updatedAt":"2025-10-27T03:23:12.686+00:00","resolvedAt":"2025-10-27T03:23:12.671+00:00","provider":{"slug":"jira","name":"Jira"},"affectedServices":[{"slug":"jira-authentication","name":"Authentication & Administration"},{"slug":"jira-automation","name":"Automation & Notifications"},{"slug":"jira-issues","name":"Issues & Boards"}],"links":{"html":"/incidents/jira-some-users-experiencing-something-went-wrong-error-message-in-jira-and-2025-10-27-0dps7tcl","api":"/api/v1/incidents/jira-some-users-experiencing-something-went-wrong-error-message-in-jira-and-2025-10-27-0dps7tcl","providerHtml":"/providers/jira"},"impactSummary":"Jira reported a major event for the affected tracked services.","source":{"id":"source_jira_status","kind":"official_api","name":"Jira Status","checkedAt":"2026-07-06T23:45:02.066+00:00","officialUrl":"https://jira-software.status.atlassian.com","statusPageUrl":"https://jira-software.status.atlassian.com"},"updates":[{"id":"update_statuspage_jira_c3760dps7tcl_4sj2ht37sp1q","status":"investigating","body":"We are aware that some customers using Jira Software or Jira Service Management are experiencing issues including 'something went wrong' errors with various functionalities such as viewing boards, issues, and creating issues.\nOur team is investigating with urgency and we will provide an update within an hour.","createdAt":"2025-10-27T03:00:33.427+00:00"},{"id":"update_statuspage_jira_c3760dps7tcl_f3g6rd7q20kb","status":"resolved","body":"Our team identified a problematic feature release that was causing the 'something went wrong' errors to appear within Jira  and Jira Service Management.\nWe disabled the feature that was causing this issue and normal services within Jira and Jira Service Management are now fully restored.","createdAt":"2025-10-27T03:23:12.671+00:00"}],"access":{"plan":"public","keyed":false}}}