{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:02:06.678Z"},"data":{"id":"incident_statuspage_jira_jgzp93wzrws3","slug":"jira-some-users-experiencing-issues-viewing-boards-and-work-items-2026-06-09","title":"Some users experiencing issues viewing boards and work items","summary":"Some users experiencing issues viewing boards and work items","status":"resolved","severity":"major","startedAt":"2026-06-09T05:29:37.576+00:00","updatedAt":"2026-06-09T18:28:13.505+00:00","resolvedAt":"2026-06-09T18:28:13.487+00:00","provider":{"slug":"jira","name":"Jira"},"affectedServices":[{"slug":"jira-issues","name":"Issues & Boards"}],"links":{"html":"/incidents/jira-some-users-experiencing-issues-viewing-boards-and-work-items-2026-06-09","api":"/api/v1/incidents/jira-some-users-experiencing-issues-viewing-boards-and-work-items-2026-06-09","providerHtml":"/providers/jira"},"impactSummary":"Jira reported a major event for the affected tracked services.","source":{"id":"source_jira_status","kind":"official_api","name":"Jira Status","checkedAt":"2026-07-07T20:00:24.854+00:00","officialUrl":"https://jira-software.status.atlassian.com","statusPageUrl":"https://jira-software.status.atlassian.com"},"updates":[{"id":"update_statuspage_jira_jgzp93wzrws3_pq0qgkv5c0x8","status":"investigating","body":"We are investigating reports of intermittent errors and degredated performance for some Jira Service Management and Jira Cloud customers. \nWe will provide further updates within one hour.","createdAt":"2026-06-09T05:29:37.798+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_55tdcyrhn0t3","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T06:21:21.435+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_jwj1tzl9qj9x","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T06:22:22.559+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_bwdqswxc1n8x","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T09:26:43.31+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_y2cj1cvfqf56","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T09:27:44.31+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_v5zq0lgcyzh3","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T10:20:31.507+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_tzj5pk7g3lv1","status":"identified","body":"Our team has now identified what we believe to be the root cause of this issue and is working on a fix. The expected fix for this issue will be rolling out progressively so customers should see resolutions to their issues viewing Jira boards and work items occurring over the next few hours.\n\nWe will provide further update either when the update has fully completed or within 3 hours, whichever occurs earlier.","createdAt":"2026-06-09T10:21:32.746+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_75qpfqbk9c3t","status":"monitoring","body":"Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations.\n\nWe will continue to actively monitor over the next 8 hours to confirm stability.","createdAt":"2026-06-09T10:36:09.147+00:00"},{"id":"update_statuspage_jira_jgzp93wzrws3_m65m664t5x4d","status":"resolved","body":"The issue has now been resolved, and the service is operating normally for all affected customers.","createdAt":"2026-06-09T18:28:13.487+00:00"}],"access":{"plan":"public","keyed":false}}}