{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T04:12:07.367Z"
  },
  "data": {
    "id": "incident_statuspage_jira_wz4nsfzcddyv",
    "slug": "jira-jira-incoming-emails-partial-outage-2026-06-19",
    "title": "Jira : Incoming emails partial outage",
    "summary": "Jira : Incoming emails partial outage",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-06-19T22:46:56.448+00:00",
    "updatedAt": "2026-06-26T05:13:01.667+00:00",
    "resolvedAt": "2026-06-26T05:13:01.62+00:00",
    "provider": {
      "slug": "jira",
      "name": "Jira"
    },
    "affectedServices": [
      {
        "slug": "jira-authentication",
        "name": "Authentication & Administration"
      },
      {
        "slug": "jira-automation",
        "name": "Automation & Notifications"
      },
      {
        "slug": "jira-issues",
        "name": "Issues & Boards"
      }
    ],
    "links": {
      "html": "/incidents/jira-jira-incoming-emails-partial-outage-2026-06-19",
      "api": "/api/v1/incidents/jira-jira-incoming-emails-partial-outage-2026-06-19",
      "providerHtml": "/providers/jira",
      "alerts": "https://outagedeck.com/account?stack=jira&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Jira reported a major event for the affected tracked services.",
    "source": {
      "id": "source_jira_status",
      "kind": "official_api",
      "name": "Jira Status",
      "checkedAt": "2026-10-05T04:05:01.47+00:00",
      "stale": false,
      "officialUrl": "https://jira-software.status.atlassian.com",
      "statusPageUrl": "https://jira-software.status.atlassian.com"
    },
    "updates": [
      {
        "id": "update_statuspage_jira_wz4nsfzcddyv_nn5kgqyprwtp",
        "status": "monitoring",
        "body": "Jira and JSM customers using Microsoft OAuth for automatic creation of Jira tickets from email were unable to read email. This is now fixed and functional for all new incoming email processing.\n\nThe impacted customers during the incident period need to re-authorise the Microsoft mail server to restore and below are the instructions.\n\nTo re-authorise an incoming Microsoft mail server:\n\nLogin in Jira as Admin\nSelect  > System\nSelect Mail > Incoming Mail.\nSelect Edit incoming mail server.\nSelect re-authorise .\n\nEnter your Microsoft credentials to continue using your Microsoft mail server.",
        "createdAt": "2026-06-19T22:46:56.77+00:00"
      },
      {
        "id": "update_statuspage_jira_wz4nsfzcddyv_pm3jrkv6mhfd",
        "status": "resolved",
        "body": "Our team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the re-authorization as advised below.\n\nIf further issues still occur that you believe to be related to this incident, please reach out to Atlassian support for further assistance.",
        "createdAt": "2026-06-26T05:13:01.62+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}