{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T23:22:54.958Z"
  },
  "data": {
    "id": "incident_statuspage_jira_jv8mdjyh9cn7",
    "slug": "jira-issues-accessing-jira-and-confluence-in-some-regions-2026-08-27",
    "title": "Issues accessing multiple Atlassian products in some regions",
    "summary": "Issues accessing multiple Atlassian products in some regions",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-08-27T04:22:09.094+00:00",
    "updatedAt": "2026-08-27T05:16:07.381+00:00",
    "resolvedAt": "2026-08-27T05:16:07.364+00:00",
    "provider": {
      "slug": "jira",
      "name": "Jira"
    },
    "affectedServices": [
      {
        "slug": "jira-authentication",
        "name": "Authentication & Administration"
      },
      {
        "slug": "jira-automation",
        "name": "Automation & Notifications"
      },
      {
        "slug": "jira-issues",
        "name": "Issues & Boards"
      }
    ],
    "links": {
      "html": "/incidents/jira-issues-accessing-jira-and-confluence-in-some-regions-2026-08-27",
      "api": "/api/v1/incidents/jira-issues-accessing-jira-and-confluence-in-some-regions-2026-08-27",
      "providerHtml": "/providers/jira",
      "alerts": "https://outagedeck.com/account?stack=jira&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Jira reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_jira_status",
      "kind": "official_api",
      "name": "Jira Status",
      "checkedAt": "2026-08-27T23:20:28.289+00:00",
      "officialUrl": "https://jira-software.status.atlassian.com",
      "statusPageUrl": "https://jira-software.status.atlassian.com"
    },
    "updates": [
      {
        "id": "update_statuspage_jira_jv8mdjyh9cn7_cxz3gqwtjm0s",
        "status": "investigating",
        "body": "Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.",
        "createdAt": "2026-08-27T04:22:09.374+00:00"
      },
      {
        "id": "update_statuspage_jira_jv8mdjyh9cn7_qx18xg85md2y",
        "status": "investigating",
        "body": "We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers.\nOur team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.",
        "createdAt": "2026-08-27T04:25:11.88+00:00"
      },
      {
        "id": "update_statuspage_jira_jv8mdjyh9cn7_j31q1cqn1dh8",
        "status": "identified",
        "body": "Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.",
        "createdAt": "2026-08-27T04:33:20.449+00:00"
      },
      {
        "id": "update_statuspage_jira_jv8mdjyh9cn7_313b2q48mhkm",
        "status": "monitoring",
        "body": "The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.",
        "createdAt": "2026-08-27T04:51:26.554+00:00"
      },
      {
        "id": "update_statuspage_jira_jv8mdjyh9cn7_td28v5zh8brv",
        "status": "resolved",
        "body": "On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. \n\nThe issue has now been resolved, and the service is operating normally for all affected customers.\n\nA public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed.",
        "createdAt": "2026-08-27T05:16:07.364+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}