{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:06:53.535Z"},"data":{"id":"incident_statuspage_jira_8z47lzs9vmng","slug":"jira-forge-custom-fields-loses-value-after-submission-on-issue-create-screen-2025-11-20","title":"Forge Custom Fields loses value after submission on Issue Create Screen","summary":"Forge Custom Fields loses value after submission on Issue Create Screen","status":"resolved","severity":"major","startedAt":"2025-11-20T20:31:02.262+00:00","updatedAt":"2025-11-20T22:00:04.462+00:00","resolvedAt":"2025-11-20T22:00:04.442+00:00","provider":{"slug":"jira","name":"Jira"},"affectedServices":[{"slug":"jira-issues","name":"Issues & Boards"}],"links":{"html":"/incidents/jira-forge-custom-fields-loses-value-after-submission-on-issue-create-screen-2025-11-20","api":"/api/v1/incidents/jira-forge-custom-fields-loses-value-after-submission-on-issue-create-screen-2025-11-20","providerHtml":"/providers/jira"},"impactSummary":"Jira reported a major event for the affected tracked services.","source":{"id":"source_jira_status","kind":"official_api","name":"Jira Status","checkedAt":"2026-07-07T20:05:02.713+00:00","officialUrl":"https://jira-software.status.atlassian.com","statusPageUrl":"https://jira-software.status.atlassian.com"},"updates":[{"id":"update_statuspage_jira_8z47lzs9vmng_02575t9kq6t3","status":"identified","body":"We understand that Users are experiencing issues with Forge Custom Fields not retaining selected values on Issue Create Screen. \nWe have identified the root cause and actively working on deploying a fix.\nIssue start time: 2025-11-20T07:00","createdAt":"2025-11-20T20:31:02.348+00:00"},{"id":"update_statuspage_jira_8z47lzs9vmng_31fjbmyczy2t","status":"resolved","body":"On 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected customers.","createdAt":"2025-11-20T22:00:04.442+00:00"}],"access":{"plan":"public","keyed":false}}}