{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T00:39:45.934Z"},"data":{"id":"incident_statuspage_jira_spmby8ktytc8","slug":"jira-error-message-in-jira-when-working-on-issues-error-code-hash-4g7n40-2025-10-03","title":"Error message in Jira when working on issues. Error code Hash 4G7N40","summary":"Error message in Jira when working on issues. Error code Hash 4G7N40","status":"resolved","severity":"minor","startedAt":"2025-10-03T09:24:45.405+00:00","updatedAt":"2025-10-03T10:13:20.74+00:00","resolvedAt":"2025-10-03T10:13:20.717+00:00","provider":{"slug":"jira","name":"Jira"},"affectedServices":[{"slug":"jira-issues","name":"Issues & Boards"}],"links":{"html":"/incidents/jira-error-message-in-jira-when-working-on-issues-error-code-hash-4g7n40-2025-10-03","api":"/api/v1/incidents/jira-error-message-in-jira-when-working-on-issues-error-code-hash-4g7n40-2025-10-03","providerHtml":"/providers/jira"},"impactSummary":"Jira reported a minor event for the affected tracked services.","source":{"id":"source_jira_status","kind":"official_api","name":"Jira Status","checkedAt":"2026-07-07T00:35:01.717+00:00","officialUrl":"https://jira-software.status.atlassian.com","statusPageUrl":"https://jira-software.status.atlassian.com"},"updates":[{"id":"update_statuspage_jira_spmby8ktytc8_jzxl0rr79kwp","status":"investigating","body":"Customers are experiencing issues with Jira when working on issues encountering Error code Hash 4G7N40","createdAt":"2025-10-03T09:24:45.489+00:00"},{"id":"update_statuspage_jira_spmby8ktytc8_p8ywbc94j3vz","status":"investigating","body":"The incident response team has identified the root cause and taking steps to restore the affected services.\nFurther updates will be communicated within the next 2 hours, or sooner if significant progress is made.","createdAt":"2025-10-03T09:34:49.712+00:00"},{"id":"update_statuspage_jira_spmby8ktytc8_9w6373hs33j5","status":"identified","body":"The incident response team has identified the root cause and taking steps to restore the affected services. Further updates will be communicated within the next 2 hours, or sooner if significant progress is made.","createdAt":"2025-10-03T09:36:42.771+00:00"},{"id":"update_statuspage_jira_spmby8ktytc8_08426g8ydczx","status":"monitoring","body":"Atlassian team has taken steps to mitigate recurrence of this issue and monitoring progress.","createdAt":"2025-10-03T10:10:01.009+00:00"},{"id":"update_statuspage_jira_spmby8ktytc8_4y5dfd97zxjp","status":"resolved","body":"Our team actively investigated the incident impacting Jira, and immediately identified the root cause and implemented steps to restore the affected services.","createdAt":"2025-10-03T10:13:20.717+00:00"}],"access":{"plan":"public","keyed":false}}}