{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:15.752Z"
  },
  "data": {
    "id": "incident_statuspage_jira_d5393cmcng14",
    "slug": "jira-degraded-performance-with-microsoft-incoming-emails-2026-11-13",
    "title": "Degraded performance with Microsoft incoming emails",
    "summary": "Degraded performance with Microsoft incoming emails",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-13T06:01:27.855+00:00",
    "updatedAt": "2026-11-13T16:17:01.448+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "jira",
      "name": "Jira"
    },
    "affectedServices": [
      {
        "slug": "jira-issues",
        "name": "Issues & Boards"
      }
    ],
    "links": {
      "html": "/incidents/jira-degraded-performance-with-microsoft-incoming-emails-2026-11-13",
      "api": "/api/v1/incidents/jira-degraded-performance-with-microsoft-incoming-emails-2026-11-13",
      "providerHtml": "/providers/jira",
      "alerts": "https://outagedeck.com/account?stack=jira&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Jira reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_jira_status",
      "kind": "official_api",
      "name": "Jira Status",
      "checkedAt": "2026-11-14T06:00:09.381+00:00",
      "stale": false,
      "officialUrl": "https://jira-software.status.atlassian.com",
      "statusPageUrl": "https://jira-software.status.atlassian.com"
    },
    "updates": [
      {
        "id": "update_statuspage_jira_d5393cmcng14_rm8vcwdwz46c",
        "status": "investigating",
        "body": "Jira and JSM incoming emails are experiencing elevated failures when processing mail, resulting in a reduction in the number of emails handled and a noticeable drop in incoming email processing.\n\nThe issue is attributed to the ongoing global service degradation with Microsoft 365 services. More details can be referred on their status page - https://status.cloud.microsoft/",
        "createdAt": "2026-11-13T06:01:27.948+00:00"
      },
      {
        "id": "update_statuspage_jira_d5393cmcng14_3r20cqlr2x4f",
        "status": "investigating",
        "body": "Incoming email processing is still experiencing failures, and teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change.\n\nFor more details on the service degradation reported by Microsoft, please refer - https://status.cloud.microsoft/",
        "createdAt": "2026-11-13T07:32:39.291+00:00"
      },
      {
        "id": "update_statuspage_jira_d5393cmcng14_8gz4qw0gtpkb",
        "status": "identified",
        "body": "Incoming email processing is showing signs of improvement, but some failures continue. Teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change.\n\nFor more details on the service degradation reported by Microsoft, please refer to -https://status.cloud.microsoft/",
        "createdAt": "2026-11-13T12:34:05.836+00:00"
      },
      {
        "id": "update_statuspage_jira_d5393cmcng14_szgw4q89jrz1",
        "status": "monitoring",
        "body": "We continue to see signs of improvement for incoming email processing with lower failure rates. Teams continue to monitor recovery from Microsoft, and we will share the next update when there is a significant change.\n\nFor more details on the service degradation reported by Microsoft, please refer to https://status.cloud.microsoft/",
        "createdAt": "2026-11-13T16:17:01.411+00:00"
      }
    ],
    "access": {
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}