{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-06T23:51:00.747Z"},"data":{"id":"incident_statuspage_jira_7bzfkytx11c7","slug":"jira-custom-fields-loses-values-after-submission-on-issue-create-screen-2025-11-20","title":"Custom Fields loses values after submission on Issue Create Screen","summary":"Custom Fields loses values after submission on Issue Create Screen","status":"resolved","severity":"major","startedAt":"2025-11-20T21:48:38.539+00:00","updatedAt":"2025-11-20T21:48:42.493+00:00","resolvedAt":"2025-11-20T21:48:42.478+00:00","provider":{"slug":"jira","name":"Jira"},"affectedServices":[{"slug":"jira-authentication","name":"Authentication & Administration"},{"slug":"jira-automation","name":"Automation & Notifications"},{"slug":"jira-issues","name":"Issues & Boards"}],"links":{"html":"/incidents/jira-custom-fields-loses-values-after-submission-on-issue-create-screen-2025-11-20","api":"/api/v1/incidents/jira-custom-fields-loses-values-after-submission-on-issue-create-screen-2025-11-20","providerHtml":"/providers/jira"},"impactSummary":"Jira reported a major event for the affected tracked services.","source":{"id":"source_jira_status","kind":"official_api","name":"Jira Status","checkedAt":"2026-07-06T23:50:21.176+00:00","officialUrl":"https://jira-software.status.atlassian.com","statusPageUrl":"https://jira-software.status.atlassian.com"},"updates":[{"id":"update_statuspage_jira_7bzfkytx11c7_2zmlxxnp0v5q","status":"identified","body":"The incident involves Ecosystem and Jira products, specifically affecting the Forge Jira Custom Fields. Customers may experience a loss of values upon selection on the Issue Create Screen.\n\nThe root cause is identified and we are working on deploying a fix.","createdAt":"2025-11-20T21:48:38.6+00:00"},{"id":"update_statuspage_jira_7bzfkytx11c7_yncfpljstg5n","status":"resolved","body":"On 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected customers.","createdAt":"2025-11-20T21:48:42.478+00:00"}],"access":{"plan":"public","keyed":false}}}