{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-06T00:28:22.490Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_fz38qp416jz3",
    "slug": "infobip-usa-email-service-degradation-2026-09-04",
    "title": "Multiple Locations–Email Service Degradation",
    "summary": "Multiple Locations–Email Service Degradation",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-09-04T15:58:29.573+00:00",
    "updatedAt": "2026-09-04T21:21:31.842+00:00",
    "resolvedAt": "2026-09-04T18:29:21+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-usa-email-service-degradation-2026-09-04",
      "api": "/api/v1/incidents/infobip-usa-email-service-degradation-2026-09-04",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-06T00:25:03.038+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_fz38qp416jz3_g6r1q9rql8jh",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our email service in our U.S. data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.\n\nOur engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.",
        "createdAt": "2026-09-04T15:58:29.656+00:00"
      },
      {
        "id": "update_statuspage_infobip_fz38qp416jz3_5nh1f1qg3mvf",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-04T16:00:28.515+00:00"
      },
      {
        "id": "update_statuspage_infobip_fz38qp416jz3_ff0dr4jh8p68",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our email service across multiple data centers. Email deliveries are being reported as delayed or pending, and some traffic is being rejected.\n\nOur engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available.",
        "createdAt": "2026-09-04T16:40:03.587+00:00"
      },
      {
        "id": "update_statuspage_infobip_fz38qp416jz3_xbjr9npkxpck",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-04T17:21:50.834+00:00"
      },
      {
        "id": "update_statuspage_infobip_fz38qp416jz3_w0qhlfwd5dsf",
        "status": "resolved",
        "body": "This is to inform you that the degradation of the Email service has been resolved. We're no longer observing errors in the email traffic processing. Customers utilizing the Email service may have observed processing issues and delivery delays and errors.\n\nStart (UTC): 04 September 2026 12:00\nEnd (UTC): 04 September 2026 18:20\nImpact: Delivery delay  and processing issues of the email traffic.",
        "createdAt": "2026-09-04T18:29:21.187+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}