{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-04T05:59:48.976Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_xhmzpdf5ggv9",
    "slug": "infobip-united-states-mms-service-degradation-2026-11-03",
    "title": "United States - MMS service degradation",
    "summary": "United States - MMS service degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-03T14:26:16.005+00:00",
    "updatedAt": "2026-11-03T18:40:23.115+00:00",
    "resolvedAt": "2026-11-03T18:40:23.087+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-united-states-mms-service-degradation-2026-11-03",
      "api": "/api/v1/incidents/infobip-united-states-mms-service-degradation-2026-11-03",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-04T05:55:49.299+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_d1cs4v7f3lpb",
        "status": "investigating",
        "body": "We are currently experiencing issues with the MMS over the United States data center. The issue is currently being investigated and more information will follow in the next update.",
        "createdAt": "2026-11-03T14:26:16.168+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_tqlrdzzp5gx3",
        "status": "investigating",
        "body": "Our teams are still investigating the issue. We will keep providing updates.",
        "createdAt": "2026-11-03T15:00:50.473+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_2m4ld0cl3r1g",
        "status": "identified",
        "body": "Our dedicated team has identified the affected endpoints: /mms/v2/send and /api/mm7. Requests to these endpoints may experience errors or timeouts.\nThe /mms/2/messages endpoint is not affected at this time. \nOur dedicated teams are working to resolve the situation as soon as possible.  We’ll share further updates as they become available.",
        "createdAt": "2026-11-03T15:18:49.744+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_3cjtbwcn6jz0",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-11-03T16:20:24.028+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_g32db77jn4c0",
        "status": "identified",
        "body": "Our engineering team is continuing to work on a resolution for the MMS service degradation affecting the United States. We’ll share another update as soon as more information is available.",
        "createdAt": "2026-11-03T17:01:11.344+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_q693w2gkzh9y",
        "status": "monitoring",
        "body": "A fix has been implemented, and we are monitoring the results to ensure the service remains stable.",
        "createdAt": "2026-11-03T17:50:12.546+00:00"
      },
      {
        "id": "update_statuspage_infobip_xhmzpdf5ggv9_k3xvr4v104jp",
        "status": "resolved",
        "body": "The issue affecting the MMS service has been resolved. We're no longer observing errors affecting request processing.\nDuring the affected period, you may have experienced submission timeouts and rejections when using /api/mm7 and /mms/v2/send endpoints.\n\nStart (UTC): 03 November 2026, 14:04\nEnd (UTC): 03 November 2026, 16:10\nImpact: Submission timeouts and rejections when submitting traffic via /api/mm7 and /mms/v2/send endpoints",
        "createdAt": "2026-11-03T18:40:23.087+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}