{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T23:23:22.231Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_wk7mxds4r4tx",
    "slug": "infobip-saudi-arabia-moments-and-push-notification-delays-2026-08-27",
    "title": "Saudi Arabia - Moments and Push Notification Delays",
    "summary": "Saudi Arabia - Moments and Push Notification Delays",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-27T16:10:32.617+00:00",
    "updatedAt": "2026-08-27T17:01:01.616+00:00",
    "resolvedAt": "2026-08-27T17:01:01.597+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-saudi-arabia-moments-and-push-notification-delays-2026-08-27",
      "api": "/api/v1/incidents/infobip-saudi-arabia-moments-and-push-notification-delays-2026-08-27",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-27T23:20:29.9+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_wk7mxds4r4tx_4f6sv0whtctq",
        "status": "investigating",
        "body": "We are currently observing message processing delays affecting Moments and Push Notifications on our Saudi Arabia (SA3) Data Center. The issue is being investigated and more information will follow in the next update.",
        "createdAt": "2026-08-27T16:10:32.73+00:00"
      },
      {
        "id": "update_statuspage_infobip_wk7mxds4r4tx_z4jjngpltgzk",
        "status": "identified",
        "body": "The source of the processing delays at our Saudi Arabia Data Center has been identified. Processing latency is in the process of recovering.",
        "createdAt": "2026-08-27T16:31:40.906+00:00"
      },
      {
        "id": "update_statuspage_infobip_wk7mxds4r4tx_9chk4lww9vz2",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the affected service is now fully operational.\n\nDuring this period, our Push Notification service in the Saudi Arabia Data Center experienced increased processing latency, which may have delayed push notifications for Moments Flow campaigns. All messages were delivered during the incident.\n\nStart (UTC): 27 August 15:29\nEnd (UTC): 27 August 16:32\n\nImpact: Delayed delivery of push notifications on the Saudi Arabia Data Center",
        "createdAt": "2026-08-27T17:01:01.597+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}