{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:20:47.921Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_gxpbpd5xmp9k",
    "slug": "infobip-payment-issues-for-prepaid-and-postpaid-accounts-in-multiple-locations-2026-07-14",
    "title": "Payment Issues For Prepaid and Postpaid Accounts In Multiple Locations",
    "summary": "Payment Issues For Prepaid and Postpaid Accounts In Multiple Locations",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-07-14T20:55:01.749+00:00",
    "updatedAt": "2026-07-15T00:26:42.692+00:00",
    "resolvedAt": "2026-07-14T23:38:44+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-payment-issues-for-prepaid-and-postpaid-accounts-in-multiple-locations-2026-07-14",
      "api": "/api/v1/incidents/infobip-payment-issues-for-prepaid-and-postpaid-accounts-in-multiple-locations-2026-07-14",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T12:15:03.167+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_gxpbpd5xmp9k_21hmgmbqlcc1",
        "status": "investigating",
        "body": "We are currently experiencing issues with payment services over our Global (Europe) and United States data centers. The issue is currently being investigated, and more information will follow in the next update.\n\nYou may experience errors while trying to make a payment, or the credit may not be added to your account after a payment.",
        "createdAt": "2026-07-14T20:55:01.916+00:00"
      },
      {
        "id": "update_statuspage_infobip_gxpbpd5xmp9k_gv4b978r80c5",
        "status": "identified",
        "body": "The root cause of the issue has been identified and we are working towards resolution. More information to follow in the next update.",
        "createdAt": "2026-07-14T22:49:32.12+00:00"
      },
      {
        "id": "update_statuspage_infobip_gxpbpd5xmp9k_wms33h4mq6j9",
        "status": "resolved",
        "body": "This incident has already been resolved\n\nStart (UTC): 14 July 2026 12:31\nEnd (UTC):  14 July 2026 22:14\n\nImpact: Users may have experienced payment processing issues where card payments could be charged but not immediately completed or reflected in their account balance.",
        "createdAt": "2026-07-14T23:38:44.022+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}