{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T08:39:00.368Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_8gvr0d9hxp5p",
    "slug": "infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-09-17-0d9hxp5p",
    "title": "Pakistan - Portal login degradation and Customer Portal service intermittent",
    "summary": "Pakistan - Portal login degradation and Customer Portal service intermittent",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-17T15:31:32.245+00:00",
    "updatedAt": "2026-09-17T17:55:50.948+00:00",
    "resolvedAt": "2026-09-17T17:55:50.93+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-09-17-0d9hxp5p",
      "api": "/api/v1/incidents/infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-09-17-0d9hxp5p",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-19T08:35:03.705+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_8gvr0d9hxp5p_ngd2rnsyc692",
        "status": "investigating",
        "body": "We are investigating an issue at our Pakistan data center that is impacting portal login at portal-pk2.infobip.com. Some API requests may also experience intermittent failures. Other data centers remain unaffected.\nOur team is actively working to resolve the issue.",
        "createdAt": "2026-09-17T15:31:32.374+00:00"
      },
      {
        "id": "update_statuspage_infobip_8gvr0d9hxp5p_3d1qt5gc8r1q",
        "status": "monitoring",
        "body": "We have identified the connectivity issue at our Pakistan Data Center. Service is gradually recovering, though some customers may continue to experience intermittent delays or failed requests on portal-pk2.infobip.com and related endpoints. \nMore information to follow in the next update.",
        "createdAt": "2026-09-17T17:18:18.642+00:00"
      },
      {
        "id": "update_statuspage_infobip_8gvr0d9hxp5p_k6jzsl66nsg9",
        "status": "resolved",
        "body": "The connectivity issue affecting our Pakistan Data Center has been resolved.\nStart (UTC): 17 September 2026 15:12\nEnd (UTC): 17 September 2026 17:18\n\nService to portal-pk2.infobip.com and related endpoints has returned to normal. \nWe apologize for any inconvenience caused.",
        "createdAt": "2026-09-17T17:55:50.93+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}