{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-11T09:10:25.528Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_703xqbzfjd0h",
    "slug": "infobip-pakistan-customer-portal-unavailable-2026-11-09",
    "title": "Pakistan - Customer Portal Unavailable",
    "summary": "Pakistan - Customer Portal Unavailable",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-11-09T14:28:06+00:00",
    "updatedAt": "2026-11-09T14:39:57.113+00:00",
    "resolvedAt": "2026-11-09T14:35:33+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-pakistan-customer-portal-unavailable-2026-11-09",
      "api": "/api/v1/incidents/infobip-pakistan-customer-portal-unavailable-2026-11-09",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-11T09:00:11.851+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_703xqbzfjd0h_6xyj9jlztn3y",
        "status": "identified",
        "body": "Our Portal on Pakistan has been identified as unavailable. Currently, we are working on a fix that will resolve the observed challenge.",
        "createdAt": "2026-11-09T14:28:06.419+00:00"
      },
      {
        "id": "update_statuspage_infobip_703xqbzfjd0h_ypb84h7vvnv6",
        "status": "resolved",
        "body": "The incident was resolved after our Engineering team implemented the required corrective measures. \n\nDuring the period below, you may have experienced difficulties accessing and using our Customer Portal on Pakistan.\nStart time (UTC): 09-11-2026 14:16\nEnd time (UTC): 09-11-2026 14:28",
        "createdAt": "2026-11-09T14:35:33.989+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}