{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-12T02:21:48.350Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_626yhq0ywpsf",
    "slug": "infobip-multiple-locations-whatsapp-service-degradation-2026-08-10",
    "title": "Multiple Locations - WhatsApp service degradation",
    "summary": "Multiple Locations - WhatsApp service degradation",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-10T10:13:08.485+00:00",
    "updatedAt": "2026-08-10T10:26:02.751+00:00",
    "resolvedAt": "2026-08-10T10:26:02.731+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-whatsapp-service-degradation-2026-08-10",
      "api": "/api/v1/incidents/infobip-multiple-locations-whatsapp-service-degradation-2026-08-10",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-12T02:15:02.998+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_626yhq0ywpsf_2675lmzx0ycr",
        "status": "investigating",
        "body": "We are currently experiencing an issue with our WhatsApp service on multiple locations.\nOur clients might notice errors when trying to register WhatsApp templates and send WhatsApp template messages.\nOur team is working on resolving the issue, more details will follow in next update.\nStart (UTC): 10 August 2026 10:09",
        "createdAt": "2026-08-10T10:13:08.558+00:00"
      },
      {
        "id": "update_statuspage_infobip_626yhq0ywpsf_dy4wsmp2mpgj",
        "status": "resolved",
        "body": "The incident has been resolved.\n\nStart (UTC): 10 August 2026 09:51\nEnd (UTC): 10 August 2026 10:18\nImpact: Clients might have observed issues while registering WhatsApp templates over HTTP API endpoint /whatsapp/2/senders/{sender}/templates. Also, accessing templates and sending template messages over Customer Portal was not possible.",
        "createdAt": "2026-08-10T10:26:02.731+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}