{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T10:05:00.460Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_fnrs27vghclv",
    "slug": "infobip-multiple-locations-traffic-processing-delays-answers-conversations-and-2026-10-07-27vghclv",
    "title": "Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services",
    "summary": "Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-07T07:28:32.042+00:00",
    "updatedAt": "2026-10-07T08:56:30.738+00:00",
    "resolvedAt": "2026-10-07T08:53:06+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-multiple-locations-traffic-processing-delays-answers-conversations-and-2026-10-07-27vghclv",
      "api": "/api/v1/incidents/infobip-multiple-locations-traffic-processing-delays-answers-conversations-and-2026-10-07-27vghclv",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-11T10:00:11.59+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_fnrs27vghclv_g6fqrxkchqjl",
        "status": "investigating",
        "body": "We are currently experiencing performance issues affecting the processing of traffic related to SaaS, CPaaS and Broadcast services. Our development team is actively investigating the problem, and we will share updates as soon as more information is available.",
        "createdAt": "2026-10-07T07:28:33.508+00:00"
      },
      {
        "id": "update_statuspage_infobip_fnrs27vghclv_fh75wt0zgvl6",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-07T07:52:02.108+00:00"
      },
      {
        "id": "update_statuspage_infobip_fnrs27vghclv_s7n6rt8p2030",
        "status": "identified",
        "body": "The root cause of the issue has been identified and we are working towards resolution. More information to follow in the next update.",
        "createdAt": "2026-10-07T08:20:10.884+00:00"
      },
      {
        "id": "update_statuspage_infobip_fnrs27vghclv_3dr99vxz0f8y",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is now fully operational.\n\nDuring the specified period, degraded performance was experienced in SaaS, CPaaS, and Broadcast services, which may have caused delays in traffic processing or unresponsiveness.\n\nStart (UTC): 07 October 2026 07:15\nEnd (UTC): 07 October 2026 08:35",
        "createdAt": "2026-10-07T08:53:06.891+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}