{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:22:16.810Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_w0f65nrzt4pg",
    "slug": "infobip-multiple-locations-top-up-processing-delay-2026-04-14",
    "title": "Multiple locations - Top-Up Processing Delay",
    "summary": "Multiple locations - Top-Up Processing Delay",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-14T09:09:05+00:00",
    "updatedAt": "2026-04-14T09:32:24.84+00:00",
    "resolvedAt": "2026-04-14T09:09:05+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-top-up-processing-delay-2026-04-14",
      "api": "/api/v1/incidents/infobip-multiple-locations-top-up-processing-delay-2026-04-14",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T11:20:44.19+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_w0f65nrzt4pg_wchlfnr5v8w9",
        "status": "investigating",
        "body": "We are currently experiencing issues with correctly reflecting top up payments over multiple data centers. The issue is currently being investigated and more information will follow in the next update.",
        "createdAt": "2026-04-14T08:17:04.742+00:00"
      },
      {
        "id": "update_statuspage_infobip_w0f65nrzt4pg_6t55jbjpfrz4",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\nDuring this time, you may have experienced successful payments remaining in “In progress” status, with balances and invoices not immediately updated in the Customer Portal. \nPlease note that no transactions were lost, and all payments are now correctly reflected in account balances and invoices. \n\nStart (UTC): 13 April 2026 17:58\nEnd (UTC): 14 April 2026 09:02\nImpact: Delay in processing top‑ups, balance updates, and invoice visibility.",
        "createdAt": "2026-04-14T09:09:05.634+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}