{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:26:12.686Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_jv91dctftbjh",
    "slug": "infobip-multiple-locations-service-degradation-2026-05-12",
    "title": "Multiple Locations – Service Degradation",
    "summary": "Multiple Locations – Service Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-12T19:09:50.04+00:00",
    "updatedAt": "2026-05-14T07:54:59.156+00:00",
    "resolvedAt": "2026-05-12T19:21:08+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-service-degradation-2026-05-12",
      "api": "/api/v1/incidents/infobip-multiple-locations-service-degradation-2026-05-12",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T12:20:43.233+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_jv91dctftbjh_sd992yzbxn7c",
        "status": "investigating",
        "body": "Our engineering and network teams are actively investigating reports of service degradation affecting our data centers in the UAE, South Africa, and Pakistan.\nUpon further investigation, we can confirm that customers in these regions may experience delays, missing messages, timeouts, or errors affecting SMS, Voice, WhatsApp, and Email services, as well as traffic processing across multiple channels.\nWe will continue monitoring the situation closely and will share additional updates as soon as new information becomes available.",
        "createdAt": "2026-05-12T19:09:50.285+00:00"
      },
      {
        "id": "update_statuspage_infobip_jv91dctftbjh_3dg059xmqxgv",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is once again operational.\n\nStart (UTC): 12 May 2026 17:09\nEnd (UTC): 12 May 2026 19:04\n\nImpact: Customers in the UAE, South Africa, and Pakistan regions may have experienced delays, missing messages, or errors on SMS, Voice, WhatsApp, and Email services\n\n*Post-incident update: After further analysis, it was confirmed that impact could have been experienced globally rather than limited to the previously specified regions",
        "createdAt": "2026-05-12T19:21:08.255+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}