{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-06T00:27:16.062Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_006w8mcgpzfd",
    "slug": "infobip-multiple-locations-email-service-degradation-2026-09-04",
    "title": "Multiple Locations - Email service degradation",
    "summary": "Multiple Locations - Email service degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-09-04T11:14:37.665+00:00",
    "updatedAt": "2026-09-04T13:07:31.886+00:00",
    "resolvedAt": "2026-09-04T13:07:31.87+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-email-service-degradation-2026-09-04",
      "api": "/api/v1/incidents/infobip-multiple-locations-email-service-degradation-2026-09-04",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-06T00:25:03.038+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_006w8mcgpzfd_q286kj2vdlkv",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our Email service across multiple data centers. It has been detected that email traffic is pending without successful delivery.\n\nPlease note that our designated engineering team is investigating, and we will update you as soon as we obtain more information.",
        "createdAt": "2026-09-04T11:14:37.939+00:00"
      },
      {
        "id": "update_statuspage_infobip_006w8mcgpzfd_qyb66mvxmxvk",
        "status": "investigating",
        "body": "We are still investigating the issue affecting the Email service, and we will share more information as soon as possible.",
        "createdAt": "2026-09-04T11:47:27.945+00:00"
      },
      {
        "id": "update_statuspage_infobip_006w8mcgpzfd_76hd1qstmxhk",
        "status": "investigating",
        "body": "We are still investigating the issue affecting the Email service. For now, we managed to gather information that the email traffic is getting delivered with the delay due to ongoing third-party ongoing incident. We'll share more details as soon as possible.",
        "createdAt": "2026-09-04T12:43:27.011+00:00"
      },
      {
        "id": "update_statuspage_infobip_006w8mcgpzfd_f9g5brww0mk8",
        "status": "resolved",
        "body": "This is to inform you that the degradation of the Email service has been resolved. We're no longer observing errors in the email traffic processing. Customers utilizing the Email service across multiple locations may have observed processing issues and delivery delays.\n\nStart (UTC): 04 September 2026 07:40\nEnd (UTC): 04 September 2026 12:35\nImpact: Delivery delay  and processing issues of the email traffic.",
        "createdAt": "2026-09-04T13:07:31.87+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}