{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-05T20:15:13.344Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_tljbpqz0cx00",
    "slug": "infobip-multiple-locations-email-and-agent-os-service-degradation-2026-08-05",
    "title": "Multiple Locations - Email and Agent OS service degradation",
    "summary": "Multiple Locations - Email and Agent OS service degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-05T08:18:51.573+00:00",
    "updatedAt": "2026-08-05T08:39:52.448+00:00",
    "resolvedAt": "2026-08-05T08:39:12+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-email-and-agent-os-service-degradation-2026-08-05",
      "api": "/api/v1/incidents/infobip-multiple-locations-email-and-agent-os-service-degradation-2026-08-05",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-05T20:11:08.418+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_tljbpqz0cx00_7h7y5zl0pwhb",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our Email and Agent OS services hosted across multiple locations. Customers using these services, either directly or through other products such as Conversations, may notice processing issues. Our designated engineering team is working on the issue, and we will keep you informed.",
        "createdAt": "2026-08-05T08:18:51.736+00:00"
      },
      {
        "id": "update_statuspage_infobip_tljbpqz0cx00_x7scsf2cknhf",
        "status": "resolved",
        "body": "This is to inform you that the incident has been resolved. During the incident timeframe, customers utilizing the Email and Agent OS services may have experienced issues with processing traffic. Additionally, usage through other products such as Conversations was also impacted.\n\nStart: 05 August 2026  07:53 UTC\nEnd: 05 August 2026  08:30 UTC\nImpact: The incident caused processing issues for Email and AgentOS services",
        "createdAt": "2026-08-05T08:39:12.833+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}