{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-23T02:58:12.035Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_8ddcn9k8fx2p",
    "slug": "infobip-multiple-locations-customer-portal-login-service-degradation-2026-10-22",
    "title": "Multiple Locations - Customer Portal Login Service Degradation",
    "summary": "Multiple Locations - Customer Portal Login Service Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-22T08:50:59.882+00:00",
    "updatedAt": "2026-10-22T10:07:43.622+00:00",
    "resolvedAt": "2026-10-22T10:07:43.449+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-customer-portal-login-service-degradation-2026-10-22",
      "api": "/api/v1/incidents/infobip-multiple-locations-customer-portal-login-service-degradation-2026-10-22",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-23T02:50:11.237+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_8ddcn9k8fx2p_mx4ytfbzlxcw",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our Customer Portal Login Service hosted on Global (Europe), Indonesia and United States data center. You may experience issues trying to login into Customer Portal. Our dedicated team is already investigating the issue and more updates will follow.",
        "createdAt": "2026-10-22T08:51:00.088+00:00"
      },
      {
        "id": "update_statuspage_infobip_8ddcn9k8fx2p_2321pw2g4lgw",
        "status": "identified",
        "body": "Investigation of our dedicated team showed that following locations are affected: United Arab Emirates, Global (Europe), Great Britain, Indonesia, United States and Saudi Arabia.\n\nRoot cause of the issue was identified and team is actively working on a fix implementation.",
        "createdAt": "2026-10-22T09:20:35.123+00:00"
      },
      {
        "id": "update_statuspage_infobip_8ddcn9k8fx2p_tq3y1c6pk647",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-10-22T10:00:01.623+00:00"
      },
      {
        "id": "update_statuspage_infobip_8ddcn9k8fx2p_qn6q38qmz2zd",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the Customer Portal login service is once again fully operational.\n\nStart (UTC): 20 October 2026 12:07\nEnd (UTC): 22 October 2026 09:59\nImpact: Customer Portal Login",
        "createdAt": "2026-10-22T10:07:43.449+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}