{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T23:21:34.107Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_bpxs886cw977",
    "slug": "infobip-multiple-locations-bulk-message-scheduling-service-degradation-2026-08-26",
    "title": "Global (Europe) - Bulk Message Scheduling Service Degradation",
    "summary": "Global (Europe) - Bulk Message Scheduling Service Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-26T09:03:09.173+00:00",
    "updatedAt": "2026-08-26T09:19:57.872+00:00",
    "resolvedAt": "2026-08-26T09:19:57.857+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-bulk-message-scheduling-service-degradation-2026-08-26",
      "api": "/api/v1/incidents/infobip-multiple-locations-bulk-message-scheduling-service-degradation-2026-08-26",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-27T23:15:04.723+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_bpxs886cw977_32b1ycnhp2hn",
        "status": "investigating",
        "body": "We are currently experiencing a degradation affecting the processing of bulk and scheduled message sending across multiple channels. You may experience issues with corresponding message requests and processing.\n\nThe issue is being actively investigated and we will post further updates as soon as possible.",
        "createdAt": "2026-08-26T09:03:09.693+00:00"
      },
      {
        "id": "update_statuspage_infobip_bpxs886cw977_30j97lx1ntlk",
        "status": "investigating",
        "body": "Correction: After further investigation, we determined that the effects of this incident are isolated to the Global (Europe) location.\n\nWe will keep you posted with further updates as the investigation progresses.",
        "createdAt": "2026-08-26T09:08:33.519+00:00"
      },
      {
        "id": "update_statuspage_infobip_bpxs886cw977_yfy26bp6bn8h",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the affected service is now fully operational.\n\nDuring the specified timeframe, our Bulk Message Scheduling service within the Global (Europe) location experienced interruptions due to which part of customers may have experienced errors/rejections when creating new scheduled or bulk traffic campaigns across multiple channels. These issues affected only newly created campaigns; processing of existing campaigns created outside of the specified window was not impacted.\n\nStart (UTC): 26 August 08:19\nEnd (UTC): 26 August 08:47\nImpact: Creation and scheduling of bulk traffic campaigns",
        "createdAt": "2026-08-26T09:19:57.857+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}