{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-20T00:02:41.601Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_vcxccsm7dmvh",
    "slug": "infobip-india-whatsapp-template-service-degradation-2026-09-19",
    "title": "India - WhatsApp Template Service Degradation",
    "summary": "India - WhatsApp Template Service Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-19T13:51:37.273+00:00",
    "updatedAt": "2026-09-19T14:12:24.965+00:00",
    "resolvedAt": "2026-09-19T14:12:24.947+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-chat-apps",
        "name": "WhatsApp & Chat Apps"
      }
    ],
    "links": {
      "html": "/incidents/infobip-india-whatsapp-template-service-degradation-2026-09-19",
      "api": "/api/v1/incidents/infobip-india-whatsapp-template-service-degradation-2026-09-19",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-20T00:02:02.022+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_vcxccsm7dmvh_8gq9hqr9dtg4",
        "status": "investigating",
        "body": "We are experiencing issues with our WhatsApp templates service on India data center. You may experience issues when creating or previewing templates over Customer Portal. Our team is already investigating this issue and more information will follow soon.",
        "createdAt": "2026-09-19T13:51:37.381+00:00"
      },
      {
        "id": "update_statuspage_infobip_vcxccsm7dmvh_x0zq1qzlxqvr",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is once again operational. \n\nStart (UTC): 19 September 2026 00:10\nEnd (UTC): 19 September 2026 14:07\nImpact: degraded performance when creating and previewing WhatsApp templates",
        "createdAt": "2026-09-19T14:12:24.947+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}