{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:56:23.291Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_r4zxvmbtglzw",
    "slug": "infobip-global-europe-partial-packet-loss-2026-10-31",
    "title": "Global (Europe) - Partial Packet Loss",
    "summary": "Global (Europe) - Partial Packet Loss",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-31T04:05:49.254+00:00",
    "updatedAt": "2026-10-31T04:13:45.864+00:00",
    "resolvedAt": "2026-10-31T04:13:45.838+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-global-europe-partial-packet-loss-2026-10-31",
      "api": "/api/v1/incidents/infobip-global-europe-partial-packet-loss-2026-10-31",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-02T18:50:16.875+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_r4zxvmbtglzw_5j5t1hj8c4ky",
        "status": "investigating",
        "body": "We are investigating an issue that may be causing intermittent packet loss and impacting service performance for some users. The extent of the impact is still being assessed, and our teams are working to identify the root cause. Further updates will be provided as the investigation progresses.",
        "createdAt": "2026-10-31T04:05:49.325+00:00"
      },
      {
        "id": "update_statuspage_infobip_r4zxvmbtglzw_67r0frclh42f",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-31T04:07:00.262+00:00"
      },
      {
        "id": "update_statuspage_infobip_r4zxvmbtglzw_qmbyf71yh4dw",
        "status": "resolved",
        "body": "The issue causing intermittent packet loss in our Global (Europe) data centre has been resolved. Email and SMS products have returned to normal, and service performance has recovered.\n\nStart time (UTC): 31 October 2026 02:34\nEnd time (UTC): 31 October 2026 04:00",
        "createdAt": "2026-10-31T04:13:45.838+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}