{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:02:00.009Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_3cdq900hh28x",
    "slug": "infobip-global-europe-moments-services-degradation-2026-06-24",
    "title": "Global (Europe) - Moments Services Degradation",
    "summary": "Global (Europe) - Moments Services Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-24T13:10:45+00:00",
    "updatedAt": "2026-06-24T17:14:23.973+00:00",
    "resolvedAt": "2026-06-24T17:04:39+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-europe-moments-services-degradation-2026-06-24",
      "api": "/api/v1/incidents/infobip-global-europe-moments-services-degradation-2026-06-24",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-19T12:00:05.742+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_3cdq900hh28x_sw70m7vln73f",
        "status": "investigating",
        "body": "This is to inform you that we are currently experiencing degradation with multiple services.\nYou may observe delays with usage and processing.\nOur team is working on this and more updates will follow in the next update.",
        "createdAt": "2026-06-24T13:10:45.439+00:00"
      },
      {
        "id": "update_statuspage_infobip_3cdq900hh28x_9dnpz50xpbkt",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.",
        "createdAt": "2026-06-24T13:30:59.558+00:00"
      },
      {
        "id": "update_statuspage_infobip_3cdq900hh28x_40c31ymf3j3z",
        "status": "identified",
        "body": "Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.",
        "createdAt": "2026-06-24T13:48:24.263+00:00"
      },
      {
        "id": "update_statuspage_infobip_3cdq900hh28x_l4dxp4gm80lw",
        "status": "identified",
        "body": "We have identified the root cause of this incident, and our engineering team is actively working on a solution. \n\nSome messages processed during the incident window may experience delays and will be reprocessed once services are fully restored. \n\nWe will provide further updates once the services have been confirmed to have recovered.",
        "createdAt": "2026-06-24T15:41:12.816+00:00"
      },
      {
        "id": "update_statuspage_infobip_3cdq900hh28x_qgvrhzpbd5px",
        "status": "resolved",
        "body": "The issue affecting Moments Services has been successfully resolved and the product is once again fully operational.\n\nStart: 24 June 2026  12:46 UTC\nEnd:  24 June 2026  16:37 UTC\n\nImpact: The incident caused a general degradation of the Moments service, resulting in delayed processing of messages and actions across all channels when used via Moments. Traffic outside of Moments was not affected. The issue has been fully resolved, all queued messages have been processed, and the system is now operating normally.",
        "createdAt": "2026-06-24T17:04:39.477+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}