{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-28T20:02:22.955Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_hjy3ngpm9nb1",
    "slug": "infobip-global-europe-delays-in-processing-seen-delivery-reports-2026-08-28",
    "title": "Global (Europe) - Delays in processing SEEN delivery reports",
    "summary": "Global (Europe) - Delays in processing SEEN delivery reports",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-28T11:57:01.729+00:00",
    "updatedAt": "2026-08-28T12:45:00.842+00:00",
    "resolvedAt": "2026-08-28T12:45:00.822+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-europe-delays-in-processing-seen-delivery-reports-2026-08-28",
      "api": "/api/v1/incidents/infobip-global-europe-delays-in-processing-seen-delivery-reports-2026-08-28",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-28T19:55:03.434+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_hjy3ngpm9nb1_w664ljr5vhrc",
        "status": "identified",
        "body": "We are currently experiencing an issue in our Global (Europe) Data Center affecting the delivery of seen reports for WhatsApp, Viber, Viber Bot, TikTok, RCS, and Push channels.\n\nClients may experience delays in receiving seen reports for affected channels. Outbound message delivery continues to function normally.\n\nOur engineers are actively investigating the issue and working to identify the root cause.",
        "createdAt": "2026-08-28T11:57:01.898+00:00"
      },
      {
        "id": "update_statuspage_infobip_hjy3ngpm9nb1_7x8tfhwpsjpb",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-08-28T12:30:03.127+00:00"
      },
      {
        "id": "update_statuspage_infobip_hjy3ngpm9nb1_zy008sf2w210",
        "status": "resolved",
        "body": "The incident has been resolved.\n\nStart time (UTC): 28-08-2026 10:01\nEnd time (UTC): 28-08-2026 11:28\nImpact: Delay in receiving SEEN delivery reports for affected channels",
        "createdAt": "2026-08-28T12:45:00.822+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}