{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T17:11:39.783Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_csdwfcy6llw2",
    "slug": "infobip-global-europe-customer-portal-homepage-degradation-2026-08-20",
    "title": "Global (Europe) - Customer Portal Homepage Degradation",
    "summary": "Global (Europe) - Customer Portal Homepage Degradation",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-20T04:45:54.822+00:00",
    "updatedAt": "2026-08-20T04:55:18.243+00:00",
    "resolvedAt": "2026-08-20T04:55:18.229+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-global-europe-customer-portal-homepage-degradation-2026-08-20",
      "api": "/api/v1/incidents/infobip-global-europe-customer-portal-homepage-degradation-2026-08-20",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-08-22T17:05:03.172+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_csdwfcy6llw2_cgkqf9mhq2fv",
        "status": "investigating",
        "body": "This is to inform you that we are currently experiencing an issue with the Customer Portal Homepage, where users may encounter an error 500 Server Error when accessing the page. \n\n Our team is already working on this case, and more information will follow once it is available.",
        "createdAt": "2026-08-20T04:45:54.908+00:00"
      },
      {
        "id": "update_statuspage_infobip_csdwfcy6llw2_50gdx272j5v5",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is once again operational.\n\nDuring the incident, you may have experienced issues with viewing homepage.\n\nStart time (UTC): 20 August 2026 03:49\nEnd time (UTC): 20 August 20266 04:50\nImpact: Customer Homepage returning error 500 Server Error.",
        "createdAt": "2026-08-20T04:55:18.229+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}