{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T08:43:10.840Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_28hkbrgjg353",
    "slug": "infobip-eu-region-locked-customer-portal-service-degradation-2026-09-15",
    "title": "Multiple Locations - Customer Portal service degradation",
    "summary": "Multiple Locations - Customer Portal service degradation",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-09-15T13:18:47+00:00",
    "updatedAt": "2026-09-15T13:45:28.917+00:00",
    "resolvedAt": "2026-09-15T13:45:28.895+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-eu-region-locked-customer-portal-service-degradation-2026-09-15",
      "api": "/api/v1/incidents/infobip-eu-region-locked-customer-portal-service-degradation-2026-09-15",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-19T08:40:10.566+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_28hkbrgjg353_4xrxnpjf3633",
        "status": "investigating",
        "body": "We are currently experiencing issues with Customer Portal on our EU Region-locked and Canada locations. \nUsers might encounter issues when trying to log in to Customer Portal. Also, users might notice issues when creating campaigns in Moments service.\nOur team is working on resolving the issue.",
        "createdAt": "2026-09-15T13:18:47.775+00:00"
      },
      {
        "id": "update_statuspage_infobip_28hkbrgjg353_fdslzgcrrkb6",
        "status": "resolved",
        "body": "The incident has been resolved.\nStart (UTC): 15 September 2026 11:05\nEnd (UTC): 15 September 2026 13:36\nImpact: Users could not log in to Customer Portal. Users could not create and send campaigns in Moments service.",
        "createdAt": "2026-09-15T13:45:28.895+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}