{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T14:03:47.296Z"
  },
  "data": {
    "id": "incident_statuspage_imperva_ywdwstg0lkvp",
    "slug": "imperva-inc-1081-johannesburg-south-africa-qra-data-center-issue-2026-07-10",
    "title": "[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue",
    "summary": "[INC-1081] Johannesburg, South Africa (QRA) Data Center Issue",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-10T15:38:09.809+00:00",
    "updatedAt": "2026-07-10T23:38:58.204+00:00",
    "resolvedAt": "2026-07-10T23:38:58.186+00:00",
    "provider": {
      "slug": "imperva",
      "name": "Imperva"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/imperva-inc-1081-johannesburg-south-africa-qra-data-center-issue-2026-07-10",
      "api": "/api/v1/incidents/imperva-inc-1081-johannesburg-south-africa-qra-data-center-issue-2026-07-10",
      "providerHtml": "/providers/imperva"
    },
    "impactSummary": "Imperva reported a major event for the affected tracked services.",
    "source": {
      "id": "source_imperva_status",
      "kind": "official_api",
      "name": "Imperva Status",
      "checkedAt": "2026-07-23T13:55:03.37+00:00",
      "officialUrl": "https://status.imperva.com",
      "statusPageUrl": "https://status.imperva.com"
    },
    "updates": [
      {
        "id": "update_statuspage_imperva_ywdwstg0lkvp_ptfn7g6fshr8",
        "status": "investigating",
        "body": "We have identified a potential  issue in the Johannesburg, South Africa (QRA) data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.\n\nThe status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.\n \nIn the event of a service disruption, the update will include potential impacts to any affected region.",
        "createdAt": "2026-07-10T15:38:09.91+00:00"
      },
      {
        "id": "update_statuspage_imperva_ywdwstg0lkvp_qmzwq80hd4r2",
        "status": "identified",
        "body": "The team has identified the underlying issue and implemented a fix. To ensure business continuity and validate service stability, the Johannesburg, South Africa (QRA) PoP is scheduled to be reactivated at 23:00 UTC .\n\nIn the meantime, traffic is being rerouted through an alternate data center in the region. Customers may experience increased latency and intermittent timeouts while the reroute remains in place. The team continues to closely monitor the environment .\n\nNext update on the issue will be shared no later than 23:00 UTC.",
        "createdAt": "2026-07-10T16:04:26.252+00:00"
      },
      {
        "id": "update_statuspage_imperva_ywdwstg0lkvp_mj62b4jkp90z",
        "status": "identified",
        "body": "Our team is currently working to reactivate the affected Point of Presence (PoP). We will provide another update once the PoP has been successfully restored.\n\nIn the meantime, traffic is being rerouted through an alternate data center within the region to maintain service availability. During this period, customers may experience increased latency and intermittent timeouts. The team continues to closely monitor the environment and is actively working to restore normal service as quickly as possible. Next update on the issue will be shared no later than 23:36 UTC.",
        "createdAt": "2026-07-10T23:06:14.724+00:00"
      },
      {
        "id": "update_statuspage_imperva_ywdwstg0lkvp_q0vzsxqj1bgb",
        "status": "monitoring",
        "body": "Technical team has successfully activated the PoP, and traffic has been restored to the Johannesburg, South Africa (QRA) PoP. Verification testing and continuous monitoring are currently underway to validate stability and confirm the PoP is fully operational and ready for service. \n\nNext Status Update on this Incident will be provided no later than 23:40 UTC.",
        "createdAt": "2026-07-10T23:10:20.335+00:00"
      },
      {
        "id": "update_statuspage_imperva_ywdwstg0lkvp_s8n7k2j74scd",
        "status": "resolved",
        "body": "Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.\n\nWe appreciate your patience and understanding throughout this incident.",
        "createdAt": "2026-07-10T23:38:58.186+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}