{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T11:21:12.056Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_l54pp3dn8mfw",
    "slug": "hubspot-users-experiencing-frequent-session-expirations-disconnections-from-2026-02-18-p3dn8mfw",
    "title": "Users experiencing frequent session expirations / disconnections from HubSpot",
    "summary": "Users experiencing frequent session expirations / disconnections from HubSpot",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-18T11:01:49.421+00:00",
    "updatedAt": "2026-02-18T12:24:12.543+00:00",
    "resolvedAt": "2026-02-18T12:24:12.527+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-crm",
        "name": "CRM & Sales"
      },
      {
        "slug": "hubspot-marketing",
        "name": "Marketing & Automation"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-users-experiencing-frequent-session-expirations-disconnections-from-2026-02-18-p3dn8mfw",
      "api": "/api/v1/incidents/hubspot-users-experiencing-frequent-session-expirations-disconnections-from-2026-02-18-p3dn8mfw",
      "providerHtml": "/providers/hubspot"
    },
    "impactSummary": "HubSpot reported a none event for the affected tracked services.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-07-13T11:15:03.906+00:00",
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_l54pp3dn8mfw_kl3wv62qdz5q",
        "status": "investigating",
        "body": "We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-02-18T11:01:49.674+00:00"
      },
      {
        "id": "update_statuspage_hubspot_l54pp3dn8mfw_drt6dnp7q0lm",
        "status": "monitoring",
        "body": "We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM  (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-02-18T11:19:59.426+00:00"
      },
      {
        "id": "update_statuspage_hubspot_l54pp3dn8mfw_yq203m75pw2f",
        "status": "resolved",
        "body": "Between 08:48 AM  (UTC +00:00) and 12:20 AM  (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM  (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-02-18T12:24:12.527+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}