{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-26T20:20:41.541Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_glwb56rj5mht",
    "slug": "hubspot-the-salesforce-integration-is-unavailable-for-some-customers-2026-09-24",
    "title": "The Salesforce integration is unavailable for some customers",
    "summary": "The Salesforce integration is unavailable for some customers",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-24T14:08:34.842+00:00",
    "updatedAt": "2026-09-24T21:26:38.507+00:00",
    "resolvedAt": "2026-09-24T21:26:38.493+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-api",
        "name": "APIs & Integrations"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-the-salesforce-integration-is-unavailable-for-some-customers-2026-09-24",
      "api": "/api/v1/incidents/hubspot-the-salesforce-integration-is-unavailable-for-some-customers-2026-09-24",
      "providerHtml": "/providers/hubspot",
      "alerts": "https://outagedeck.com/account?stack=hubspot&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "HubSpot reported this event with no impact level.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-09-26T20:15:02.033+00:00",
      "stale": false,
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_kmtl8dmw8jhw",
        "status": "identified",
        "body": "We have identified an issue with our Salesforce integration. Some customers may find that their integration has been unexpectedly disconnected and is temporarily unavailable in the App Marketplace.\n\nWe're actively investigating the cause and working to restore full functionality.",
        "createdAt": "2026-09-24T14:08:34.92+00:00"
      },
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_55c27j4f30xl",
        "status": "identified",
        "body": "We have identified the issue with our Salesforce integration causing it to be unavailable for some customers since 9:26AM EST today. We're addressing the cause of this issue and expect all data to refresh once back online.\n\nWe will be back with an update within 1 hour.",
        "createdAt": "2026-09-24T15:05:03.284+00:00"
      },
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_n9mqs7f1gvc4",
        "status": "identified",
        "body": "We have identified the issue with our Salesforce integration. We are continuing to work on addressing the cause and restore full functionality.\n\nWe will be back with an update within 30 minutes.",
        "createdAt": "2026-09-24T15:46:56.929+00:00"
      },
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_hly2ws9q9bj2",
        "status": "identified",
        "body": "We have identified the issue with our Salesforce integration. We are continuing to work on restoring full functionality.",
        "createdAt": "2026-09-24T17:05:43.911+00:00"
      },
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_qrhvxjrjyncg",
        "status": "identified",
        "body": "We have identified the issue with our Salesforce integration. We continue working to restore full functionality.\n\nWe will be back with an update within an hour.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-09-24T20:07:58.326+00:00"
      },
      {
        "id": "update_statuspage_hubspot_glwb56rj5mht_pxt1w62tk4m1",
        "status": "resolved",
        "body": "Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system configuration change. As of 05:21 PM EDT, our systems are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-09-24T21:26:38.493+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}