{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-10T21:01:37.457Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_q56kl7p6m39t",
    "slug": "hubspot-some-hubspot-tools-may-be-unavailable-for-some-users-2026-11-10",
    "title": "Some HubSpot tools may be unavailable for some users",
    "summary": "Some HubSpot tools may be unavailable for some users",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-10T16:44:25.769+00:00",
    "updatedAt": "2026-11-10T17:36:23.084+00:00",
    "resolvedAt": "2026-11-10T17:36:23.052+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-crm",
        "name": "CRM & Sales"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-some-hubspot-tools-may-be-unavailable-for-some-users-2026-11-10",
      "api": "/api/v1/incidents/hubspot-some-hubspot-tools-may-be-unavailable-for-some-users-2026-11-10",
      "providerHtml": "/providers/hubspot",
      "alerts": "https://outagedeck.com/account?stack=hubspot&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "HubSpot reported this event with no impact level.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-11-10T21:00:09.986+00:00",
      "stale": false,
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_q56kl7p6m39t_rmw264vzp69b",
        "status": "investigating",
        "body": "We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.",
        "createdAt": "2026-11-10T16:44:25.828+00:00"
      },
      {
        "id": "update_statuspage_hubspot_q56kl7p6m39t_gb6wmh4b8dlh",
        "status": "identified",
        "body": "We estimate that we will restore service in the next 30 minutes\n\nWe are mitigating impact from a data integrity issue which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 15 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-11-10T16:59:06.838+00:00"
      },
      {
        "id": "update_statuspage_hubspot_q56kl7p6m39t_tccb6d1rdkz5",
        "status": "identified",
        "body": "We estimate that we will restore service in the next 15 minutes.\n\nWe are mitigating impact from a data integrity issue which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 15 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-11-10T17:14:25.255+00:00"
      },
      {
        "id": "update_statuspage_hubspot_q56kl7p6m39t_7l2t93kw8ych",
        "status": "monitoring",
        "body": "We've addressed the issue that caused sales tools to be partially unavailable in all regions since 11 AM EST (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-11-10T17:18:10.132+00:00"
      },
      {
        "id": "update_statuspage_hubspot_q56kl7p6m39t_03r7hn8vdmr1",
        "status": "resolved",
        "body": "Between 11:00 AM EST (UTC -05:00) and 12:20 PM EST (UTC -05:00), some customers in all affected regions experienced issues with sales tools, specifically quote templates. This was caused by a data integrity issue. As of 12:20 PM EST (UTC -05:00), our sales tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-11-10T17:36:23.052+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}