{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T00:59:18.127Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_g4z43psyxtk4",
    "slug": "hubspot-hubspot-is-experiencing-issues-2026-10-02",
    "title": "HubSpot is experiencing issues",
    "summary": "HubSpot is experiencing issues",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-02T21:30:17.087+00:00",
    "updatedAt": "2026-10-02T23:22:49.064+00:00",
    "resolvedAt": "2026-10-02T23:22:49.039+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-crm",
        "name": "CRM & Sales"
      },
      {
        "slug": "hubspot-marketing",
        "name": "Marketing & Automation"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-hubspot-is-experiencing-issues-2026-10-02",
      "api": "/api/v1/incidents/hubspot-hubspot-is-experiencing-issues-2026-10-02",
      "providerHtml": "/providers/hubspot",
      "alerts": "https://outagedeck.com/account?stack=hubspot&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "HubSpot reported this event with no impact level.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-10-03T00:55:02.208+00:00",
      "stale": false,
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_d3m0ss4v507l",
        "status": "identified",
        "body": "We estimate that we will restore service in the next several hours.\n\nWe are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 15 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T21:30:17.269+00:00"
      },
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_t38km6gtktwh",
        "status": "identified",
        "body": "We estimate that we will restore service in the next several hours.\n\nWe are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 15 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T21:44:52.776+00:00"
      },
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_gk53k0tmb7zc",
        "status": "identified",
        "body": "We estimate that we will restore service in the next hour.\n\nWe are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 30 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T21:58:30.1+00:00"
      },
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_49kc88dmgws2",
        "status": "identified",
        "body": "We estimate that we will restore service in the next half an hour.\n\nWe are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are reverting the change.\n\nWe will be back with an update within 30 minutes.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T22:28:46.294+00:00"
      },
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_f6nxx36d8qld",
        "status": "monitoring",
        "body": "We've addressed the issue that caused customer platform tools, marketing tools, sales tools to be partially unavailable in North America since 04:32 PM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T23:03:01.264+00:00"
      },
      {
        "id": "update_statuspage_hubspot_g4z43psyxtk4_mczjdkc29hbz",
        "status": "resolved",
        "body": "Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad production configuration change. As of 07:21 PM EDT (UTC -04:00), our customer platform tools, marketing tools, sales tools are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-10-02T23:22:49.039+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}