{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
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    "generatedAt": "2026-07-13T08:14:09.741Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_xls0h0xmzlsc",
    "slug": "hubspot-hubspot-email-reply-functionality-fails-2026-03-25",
    "title": "\"HubSpot Email Reply Functionality Fails\"",
    "summary": "\"HubSpot Email Reply Functionality Fails\"",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-25T20:56:58.305+00:00",
    "updatedAt": "2026-03-25T21:17:51.547+00:00",
    "resolvedAt": "2026-03-25T21:17:51.529+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-crm",
        "name": "CRM & Sales"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-hubspot-email-reply-functionality-fails-2026-03-25",
      "api": "/api/v1/incidents/hubspot-hubspot-email-reply-functionality-fails-2026-03-25",
      "providerHtml": "/providers/hubspot"
    },
    "impactSummary": "HubSpot reported a none event for the affected tracked services.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-07-13T08:10:17.685+00:00",
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_xls0h0xmzlsc_bmmbv37l7dm6",
        "status": "investigating",
        "body": "We are investigating an issue impacting Email replies. We will provide an update when we have more information.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-03-25T20:56:58.427+00:00"
      },
      {
        "id": "update_statuspage_hubspot_xls0h0xmzlsc_x41ynf4y1rjy",
        "status": "resolved",
        "body": "Between 03:44 PM  (UTC -04:00) and 04:39 PM  (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM  (UTC -04:00), our Email replies are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-03-25T21:17:51.529+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}