{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-16T03:25:29.870Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_cpyqthtwy4n0",
    "slug": "hubspot-content-previews-are-unavailable-for-some-customers-in-north-america-2026-07-14",
    "title": "Content previews are unavailable for some customers in North America",
    "summary": "Content previews are unavailable for some customers in North America",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-14T16:31:48.971+00:00",
    "updatedAt": "2026-07-21T17:50:47.702+00:00",
    "resolvedAt": "2026-07-21T17:50:47.683+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-marketing",
        "name": "Marketing & Automation"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-content-previews-are-unavailable-for-some-customers-in-north-america-2026-07-14",
      "api": "/api/v1/incidents/hubspot-content-previews-are-unavailable-for-some-customers-in-north-america-2026-07-14",
      "providerHtml": "/providers/hubspot",
      "alerts": "https://outagedeck.com/account?stack=hubspot&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "HubSpot reported this event with no impact level.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-10-16T03:20:09.689+00:00",
      "stale": false,
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_cpyqthtwy4n0_t7jfk99m7xyn",
        "status": "identified",
        "body": "Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the issue.\n\nAs a workaround, we recommend:\n- Using a different Wi-Fi or internet connection (e.g. mobile hotspot)\n- Checking your internet service provider security settings or contacting your internet service provider to unblock hubspotpreview-na2.com\n\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-07-14T16:31:49.161+00:00"
      },
      {
        "id": "update_statuspage_hubspot_cpyqthtwy4n0_h9ftrwb8tr7k",
        "status": "resolved",
        "body": "Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is loading correctly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-07-21T17:50:47.683+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}