{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-24T00:09:12.057Z"
  },
  "data": {
    "id": "incident_statuspage_harness_1jrlfkr6kdmq",
    "slug": "harness-palo-alto-networks-firewall-blocking-harness-api-connections-2026-09-23",
    "title": "Palo Alto Networks Firewall Blocking Harness Connections",
    "summary": "Palo Alto Networks Firewall Blocking Harness Connections",
    "status": "investigating",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-23T20:17:15+00:00",
    "updatedAt": "2026-09-23T20:23:01.005+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "harness",
      "name": "Harness"
    },
    "affectedServices": [
      {
        "slug": "harness-platform",
        "name": "Platform & dashboards"
      }
    ],
    "links": {
      "html": "/incidents/harness-palo-alto-networks-firewall-blocking-harness-api-connections-2026-09-23",
      "api": "/api/v1/incidents/harness-palo-alto-networks-firewall-blocking-harness-api-connections-2026-09-23",
      "providerHtml": "/providers/harness",
      "alerts": "https://outagedeck.com/account?stack=harness&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Harness reported this event with no impact level.",
    "source": {
      "id": "source_harness_status",
      "kind": "official_api",
      "name": "Harness Status",
      "checkedAt": "2026-09-24T00:05:04.615+00:00",
      "stale": false,
      "officialUrl": "https://status.harness.io",
      "statusPageUrl": "https://status.harness.io"
    },
    "updates": [
      {
        "id": "update_statuspage_harness_1jrlfkr6kdmq_cqyb1ylhyl8n",
        "status": "investigating",
        "body": "We are currently investigating connectivity issues affecting customers whose environments are protected by Palo Alto Networks firewalls. These firewalls are blocking connections to Harness APIs, which may result in:\n\n  - Failed pipeline executions\n  - Inability to deploy applications\n  - Intermittent timeouts when accessing Harness platform features\n  - Integration failures with third-party tools\n  - Delegate connectivity with Harness platform\n\nThis issue is not caused by a Harness service outage, but rather by firewall rules on your network side. We are advising customers to make an exception for our DNS endpoints.",
        "createdAt": "2026-09-23T20:17:15.291+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}