{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T10:18:46.562Z"
  },
  "data": {
    "id": "incident_statuspage_harness_bsp454fy2v0p",
    "slug": "harness-degraded-performance-feature-flags-in-prod2-2026-04-24",
    "title": "Degraded Performance — Feature Flags in PROD2",
    "summary": "Degraded Performance — Feature Flags in PROD2",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-24T16:06:07+00:00",
    "updatedAt": "2026-04-30T19:24:02.313+00:00",
    "resolvedAt": "2026-04-24T18:59:05+00:00",
    "provider": {
      "slug": "harness",
      "name": "Harness"
    },
    "affectedServices": [
      {
        "slug": "harness-feature-flags",
        "name": "Feature flags & FME"
      }
    ],
    "links": {
      "html": "/incidents/harness-degraded-performance-feature-flags-in-prod2-2026-04-24",
      "api": "/api/v1/incidents/harness-degraded-performance-feature-flags-in-prod2-2026-04-24",
      "providerHtml": "/providers/harness"
    },
    "impactSummary": "Harness reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_harness_status",
      "kind": "official_status_page",
      "name": "Harness Status",
      "checkedAt": "2026-07-23T12:00:00Z",
      "officialUrl": "https://status.harness.io",
      "statusPageUrl": "https://status.harness.io"
    },
    "updates": [
      {
        "id": "update_statuspage_harness_bsp454fy2v0p_5f4rczqz1ryb",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-04-24T19:16:07.35+00:00"
      },
      {
        "id": "update_statuspage_harness_bsp454fy2v0p_40d955vkg7s6",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-04-24T19:29:46.097+00:00"
      },
      {
        "id": "update_statuspage_harness_bsp454fy2v0p_yj6m9xby043v",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-04-24T20:01:05.028+00:00"
      },
      {
        "id": "update_statuspage_harness_bsp454fy2v0p_jtb1ps6zm82n",
        "status": "resolved",
        "body": "### Summary\n\nOn April 24, 2026, a large non-batched bulk DELETE operation on the prod-2 primary database triggered lock contention, causing Feature Flag API latency and hung queries across multiple customer SDKs. \n\n### Impact\n\n1. Slow SDK auth/init — SDKs took longer than expected to complete evaluations\n2.  Elevated latency across many FF APIs \n3. Limited to Feature Flag module, prod-2\n4. No Data loss \n\n### Root Cause\n\nA background cleanup job executed a non-batched, single-transaction delete  causing  lock contention and  API latency spikes\n\n**Mitigation**\n\nImmediately terminated the offending queries. \n\n### Next Steps / Action Items\n\nTo prevent such issues from happening again. we are working on\n\n1. Enhanced alerting and observability on long running queries. \n2. Permanently replace large single-transaction delete pattern with smaller batched deletes",
        "createdAt": "2026-04-30T19:16:22.494+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}