{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T07:37:31.540Z"
  },
  "data": {
    "id": "incident_statuspage_grafana_9m3svmtcn3yf",
    "slug": "grafana-potential-issues-loading-grafana-for-users-in-india-2026-06-18",
    "title": "Potential Issues Loading Grafana for Users in India",
    "summary": "Potential Issues Loading Grafana for Users in India",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-06-18T15:18:01.333+00:00",
    "updatedAt": "2026-06-24T12:46:05.46+00:00",
    "resolvedAt": "2026-06-24T12:46:05.441+00:00",
    "provider": {
      "slug": "grafana",
      "name": "Grafana Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/grafana-potential-issues-loading-grafana-for-users-in-india-2026-06-18",
      "api": "/api/v1/incidents/grafana-potential-issues-loading-grafana-for-users-in-india-2026-06-18",
      "providerHtml": "/providers/grafana",
      "alerts": "https://outagedeck.com/account?stack=grafana&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Grafana Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_grafana_status",
      "kind": "official_api",
      "name": "Grafana Cloud Status",
      "checkedAt": "2026-10-11T07:35:02.663+00:00",
      "stale": false,
      "officialUrl": "https://status.grafana.com",
      "statusPageUrl": "https://status.grafana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_mjc6b25wfhrm",
        "status": "investigating",
        "body": "Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.\n\nhttps://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr\n\nImpacted users may receive error messages such as \"Error Loading\" or \"Failed to load Assets\". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We are currently investigating this issue from our end, and will provide updates as they are available.",
        "createdAt": "2026-06-18T15:18:02.035+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_fkhw84fmnq82",
        "status": "monitoring",
        "body": "Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.\n\nhttps://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr\n\nImpacted users may receive intermittent error messages such as \"Error Loading\" or \"Failed to load Assets\". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in. We continue to work with our CSP on this investigation.",
        "createdAt": "2026-06-18T16:57:58.715+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_h5y8d916l0xp",
        "status": "monitoring",
        "body": "Due to the linked GCP outage below, users located in India may have trouble loading parts of Grafana.\n\nhttps://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr\n\nWe are continuing to work with our CSP on this investigation. \n\nImpacted users may receive intermittent error messages such as \"Error Loading\" or \"Failed to load Assets\". To be clear, it does not matter the region the stack is located, but the geography where the user is physically in.",
        "createdAt": "2026-06-19T02:33:53.319+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_thb9qymw4jtx",
        "status": "monitoring",
        "body": "We're actively monitoring this issue and working with our 3rd party provider. The next update will be sent on Monday unless there's new information to share.",
        "createdAt": "2026-06-19T19:07:49.524+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_d4nmlc8873pc",
        "status": "monitoring",
        "body": "We’ve verified and begun to implement a fix that will improve loading errors. We are continuing to roll this out to all regions and monitor for efficacy.",
        "createdAt": "2026-06-22T17:16:56.852+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_09911hd378ff",
        "status": "monitoring",
        "body": "We have deployed additional mitigations that should help with remaining errors. We are continuing to monitor error rates.",
        "createdAt": "2026-06-23T09:14:41.321+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_7xvhg5581y94",
        "status": "monitoring",
        "body": "We are continuing to monitor for further issues.",
        "createdAt": "2026-06-23T13:15:34.863+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_s1b56sl34w6x",
        "status": "monitoring",
        "body": "Error rates have remained near zero, and we continue to monitor.",
        "createdAt": "2026-06-23T17:54:07.692+00:00"
      },
      {
        "id": "update_statuspage_grafana_9m3svmtcn3yf_sykccjvcqyvv",
        "status": "resolved",
        "body": "This incident has been resolved. Error rates continued to remain near 0 and operations are performing as expected.",
        "createdAt": "2026-06-24T12:46:05.441+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}