{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:15:58.805Z"
  },
  "data": {
    "id": "incident_statuspage_grafana_yqkzqz4rcwsw",
    "slug": "grafana-metrics-read-errors-in-prod-ap-south-1-region-2026-05-07",
    "title": "Metrics read errors in prod-ap-south-1 region",
    "summary": "Metrics read errors in prod-ap-south-1 region",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-05-07T07:18:04.434+00:00",
    "updatedAt": "2026-05-07T07:56:39.683+00:00",
    "resolvedAt": "2026-05-07T07:56:39.664+00:00",
    "provider": {
      "slug": "grafana",
      "name": "Grafana Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/grafana-metrics-read-errors-in-prod-ap-south-1-region-2026-05-07",
      "api": "/api/v1/incidents/grafana-metrics-read-errors-in-prod-ap-south-1-region-2026-05-07",
      "providerHtml": "/providers/grafana"
    },
    "impactSummary": "Grafana Cloud reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_grafana_status",
      "kind": "official_api",
      "name": "Grafana Cloud Status",
      "checkedAt": "2026-07-13T12:10:16.816+00:00",
      "officialUrl": "https://status.grafana.com",
      "statusPageUrl": "https://status.grafana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_grafana_yqkzqz4rcwsw_gwthjgb75yt9",
        "status": "investigating",
        "body": "From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.\n\nEngineering is actively engaged and assessing the issue. We will provide updates accordingly.",
        "createdAt": "2026-05-07T07:18:04.589+00:00"
      },
      {
        "id": "update_statuspage_grafana_yqkzqz4rcwsw_404vm0pp1nkf",
        "status": "monitoring",
        "body": "Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.",
        "createdAt": "2026-05-07T07:53:10.735+00:00"
      },
      {
        "id": "update_statuspage_grafana_yqkzqz4rcwsw_knzf54hjx9tp",
        "status": "resolved",
        "body": "At this time, we have confirmed that the query errors have gone and we are considering this issue resolved.",
        "createdAt": "2026-05-07T07:56:39.664+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}