{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T19:01:07.285Z"
  },
  "data": {
    "id": "incident_statuspage_grafana_507h3wxc3mdh",
    "slug": "grafana-irm-unable-to-voice-call-brazil-numbers-2026-11-02",
    "title": "IRM Unable to Voice Call Brazil Numbers",
    "summary": "IRM Unable to Voice Call Brazil Numbers",
    "status": "investigating",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-02T00:36:09.475+00:00",
    "updatedAt": "2026-11-02T17:11:24.997+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "grafana",
      "name": "Grafana Cloud"
    },
    "affectedServices": [
      {
        "slug": "grafana-synthetics",
        "name": "Synthetics & IRM"
      }
    ],
    "links": {
      "html": "/incidents/grafana-irm-unable-to-voice-call-brazil-numbers-2026-11-02",
      "api": "/api/v1/incidents/grafana-irm-unable-to-voice-call-brazil-numbers-2026-11-02",
      "providerHtml": "/providers/grafana",
      "alerts": "https://outagedeck.com/account?stack=grafana&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Grafana Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_grafana_status",
      "kind": "official_api",
      "name": "Grafana Cloud Status",
      "checkedAt": "2026-11-02T19:00:10.485+00:00",
      "stale": false,
      "officialUrl": "https://status.grafana.com",
      "statusPageUrl": "https://status.grafana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_grafana_507h3wxc3mdh_2k2lj7fb6zsq",
        "status": "investigating",
        "body": "We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info.\n\nUsers should configure mobile push or SMS as notifications.",
        "createdAt": "2026-11-02T00:36:09.577+00:00"
      },
      {
        "id": "update_statuspage_grafana_507h3wxc3mdh_nw3k55czdm8j",
        "status": "investigating",
        "body": "We are continuing to work on a resolution, and an update will follow as soon as we have more info.\n\nUsers should configure mobile push or SMS as notifications.",
        "createdAt": "2026-11-02T15:07:54.595+00:00"
      },
      {
        "id": "update_statuspage_grafana_507h3wxc3mdh_qzbvtl205c98",
        "status": "investigating",
        "body": "Our efforts towards a resolution continues. We encourage usage of SMS and mobile push as alternative way in the meantime.\n\nThank you for your patience.",
        "createdAt": "2026-11-02T17:11:24.995+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}