{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-05T01:39:02.363Z"
  },
  "data": {
    "id": "incident_statuspage_goto_81vgnt9kk1zb",
    "slug": "goto-goto-customer-engagement-whatsapp-campaign-issues-2026-08-04",
    "title": "GoTo Customer Engagement - Whatsapp campaign issues",
    "summary": "GoTo Customer Engagement - Whatsapp campaign issues",
    "status": "identified",
    "severity": "major",
    "startedAt": "2026-08-04T18:11:44.629+00:00",
    "updatedAt": "2026-08-04T18:11:44.718+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "goto",
      "name": "GoTo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/goto-goto-customer-engagement-whatsapp-campaign-issues-2026-08-04",
      "api": "/api/v1/incidents/goto-goto-customer-engagement-whatsapp-campaign-issues-2026-08-04",
      "providerHtml": "/providers/goto"
    },
    "impactSummary": "GoTo reported a major event for the affected tracked services.",
    "source": {
      "id": "source_goto_status",
      "kind": "official_api",
      "name": "GoTo Status",
      "checkedAt": "2026-08-05T01:35:02.817+00:00",
      "officialUrl": "https://status.goto.com",
      "statusPageUrl": "https://status.goto.com"
    },
    "updates": [
      {
        "id": "update_statuspage_goto_81vgnt9kk1zb_s5hxy29kgzd5",
        "status": "identified",
        "body": "Our team is working on an issue regarding WhatsApp campaigns. \n\nUntil this is resolved, we have temporarily disabled the following features and added an in-app notification for the affected customers. \n\n- Customers cannot send campaigns or initiate outbound conversations\n- Customers cannot onboard new WhatsApp numbers \n\nSMS campaigns are unaffected by this and remain functional. \n\nWe are working with Meta to resolve this situation and will post an update as soon as possible.",
        "createdAt": "2026-08-04T18:11:44.715+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}