{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:02:14.632Z"
  },
  "data": {
    "id": "incident_statuspage_goto_vwjbr541yxj2",
    "slug": "goto-goto-connect-voip-phones-calls-intermittent-call-failures-503-errors-2026-04-15",
    "title": "GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)",
    "summary": "GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-04-15T21:08:45.493+00:00",
    "updatedAt": "2026-04-15T21:41:13.614+00:00",
    "resolvedAt": "2026-04-15T21:41:13.598+00:00",
    "provider": {
      "slug": "goto",
      "name": "GoTo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/goto-goto-connect-voip-phones-calls-intermittent-call-failures-503-errors-2026-04-15",
      "api": "/api/v1/incidents/goto-goto-connect-voip-phones-calls-intermittent-call-failures-503-errors-2026-04-15",
      "providerHtml": "/providers/goto"
    },
    "impactSummary": "GoTo reported a major event for the affected tracked services.",
    "source": {
      "id": "source_goto_status",
      "kind": "official_api",
      "name": "GoTo Status",
      "checkedAt": "2026-07-19T12:00:05.56+00:00",
      "officialUrl": "https://status.goto.com",
      "statusPageUrl": "https://status.goto.com"
    },
    "updates": [
      {
        "id": "update_statuspage_goto_vwjbr541yxj2_l6lrb3jk81j1",
        "status": "investigating",
        "body": "We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls.\n\nOur engineers are working to identify the issue and will provide another update shortly.",
        "createdAt": "2026-04-15T21:08:45.59+00:00"
      },
      {
        "id": "update_statuspage_goto_vwjbr541yxj2_1l8rp72h9lbr",
        "status": "identified",
        "body": "Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.\n\nWe will provide another update as soon as they become available.",
        "createdAt": "2026-04-15T21:15:08.345+00:00"
      },
      {
        "id": "update_statuspage_goto_vwjbr541yxj2_z1gz0pqt46n0",
        "status": "monitoring",
        "body": "Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.\n\nWe will continue monitoring the situation and provide a final update shortly.",
        "createdAt": "2026-04-15T21:38:08.265+00:00"
      },
      {
        "id": "update_statuspage_goto_vwjbr541yxj2_t9p01ms5nkvc",
        "status": "resolved",
        "body": "We have confirmed that the issue has been resolved and that all systems are 100% operational.\n\nWe will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.",
        "createdAt": "2026-04-15T21:41:13.598+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}