{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-14T06:19:31.305Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_pd65t7mr30vm",
    "slug": "gorgias-shopify-degraded-performance-2026-06-24",
    "title": "Shopify degraded performance",
    "summary": "Shopify degraded performance",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-24T11:43:26+00:00",
    "updatedAt": "2026-06-24T12:09:35.419+00:00",
    "resolvedAt": "2026-06-24T12:09:35.384+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-shopify-degraded-performance-2026-06-24",
      "api": "/api/v1/incidents/gorgias-shopify-degraded-performance-2026-06-24",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-08-14T06:15:06.792+00:00",
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_pd65t7mr30vm_p16fxymg26mt",
        "status": "identified",
        "body": "We identified that the Shopify API is experiencing some degraded performance. That means some of our customers may experience some issues in regards to the Shopify actions. That includes the manual actions and the actions that are performed by the AI agent on Shopify, but also the historical sync.\n\nShopify status page: https://www.shopifystatus.com/.\n\nWe will provide the next update in 1 hour.",
        "createdAt": "2026-06-24T11:43:26.397+00:00"
      },
      {
        "id": "update_statuspage_gorgias_pd65t7mr30vm_f2n1cpvmmxk1",
        "status": "identified",
        "body": "We are continuing to monitor this issue.",
        "createdAt": "2026-06-24T11:46:36.423+00:00"
      },
      {
        "id": "update_statuspage_gorgias_pd65t7mr30vm_61v91yw5qcc4",
        "status": "resolved",
        "body": "This incident has been resolved. Shopify fixed the outage on their side.",
        "createdAt": "2026-06-24T12:09:35.384+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}