{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:09:53.572Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_189998v4dhdc",
    "slug": "gorgias-high-latency-in-helpdesk-2026-07-07",
    "title": "High Latency in Helpdesk",
    "summary": "High Latency in Helpdesk",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-07T16:01:49.594+00:00",
    "updatedAt": "2026-07-07T20:16:21.952+00:00",
    "resolvedAt": "2026-07-07T20:16:21.903+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-high-latency-in-helpdesk-2026-07-07",
      "api": "/api/v1/incidents/gorgias-high-latency-in-helpdesk-2026-07-07",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a major event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-08-13T04:05:05.239+00:00",
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_189998v4dhdc_jfs1r5yfzzn7",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-07-07T16:01:50.008+00:00"
      },
      {
        "id": "update_statuspage_gorgias_189998v4dhdc_2bp1tght5qn6",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-07-07T18:20:30.132+00:00"
      },
      {
        "id": "update_statuspage_gorgias_189998v4dhdc_t2d1sb9n00lv",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-07-07T20:16:21.903+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}