{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:11:16.070Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_m2sqspq84jxf",
    "slug": "gorgias-delayed-search-results-for-recent-tickets-2026-06-29",
    "title": "Delayed Search Results for Recent Tickets",
    "summary": "Delayed Search Results for Recent Tickets",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-29T07:53:58.225+00:00",
    "updatedAt": "2026-06-29T08:47:40.727+00:00",
    "resolvedAt": "2026-06-29T08:47:40.674+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-delayed-search-results-for-recent-tickets-2026-06-29",
      "api": "/api/v1/incidents/gorgias-delayed-search-results-for-recent-tickets-2026-06-29",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-08-13T04:05:05.239+00:00",
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_m2sqspq84jxf_5lmls2z2hhgp",
        "status": "identified",
        "body": "We identified an issue affecting ticket search. Since approximately 9:19 AM CEST, search results may not include the most recent tickets or reflect the latest updates to existing tickets. Tickets themselves are not affected — they are being received and processed normally, and all functionality outside of search continues to work as expected.",
        "createdAt": "2026-06-29T07:53:58.418+00:00"
      },
      {
        "id": "update_statuspage_gorgias_m2sqspq84jxf_n8gs6k2ln823",
        "status": "resolved",
        "body": "Ticket search is now up to date. Between 9:19 AM and 10:34 AM CEST, recently created or updated tickets may not have appeared in search results due to an infrastructure issue on one cluster. This has been fixed and all pending updates have processed. Tickets themselves were never affected.",
        "createdAt": "2026-06-29T08:47:40.674+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}