{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:08:46.200Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_h2ybjtyp1nyz",
    "slug": "gorgias-delayed-email-sync-for-gmail-integrations-2026-07-27",
    "title": "Delayed email sync for Gmail integrations",
    "summary": "Delayed email sync for Gmail integrations",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-27T23:01:13+00:00",
    "updatedAt": "2026-07-27T23:15:47.775+00:00",
    "resolvedAt": "2026-07-27T23:13:53+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-delayed-email-sync-for-gmail-integrations-2026-07-27",
      "api": "/api/v1/incidents/gorgias-delayed-email-sync-for-gmail-integrations-2026-07-27",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a major event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-08-13T04:00:29.051+00:00",
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_h2ybjtyp1nyz_htzkswmrjhd0",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-07-27T22:30:04.61+00:00"
      },
      {
        "id": "update_statuspage_gorgias_h2ybjtyp1nyz_9ggkz3zvx0gz",
        "status": "monitoring",
        "body": "Gmail integrations have resumed syncing normally and new emails are creating tickets as expected. Notifications delivery from Gmail stopped and then resumed on its own, without any change on our side. We found no issue with our systems, which suggests the cause was external. We're monitoring to confirm stability before marking this resolved.",
        "createdAt": "2026-07-27T23:01:13.937+00:00"
      },
      {
        "id": "update_statuspage_gorgias_h2ybjtyp1nyz_gffp9mph2vh6",
        "status": "resolved",
        "body": "The traffic of Gmail notifications for our app is back at normal levels.",
        "createdAt": "2026-07-27T23:13:53.701+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}