{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T09:03:55.927Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_9ds3nstjx6pj",
    "slug": "gorgias-aircall-v2-not-creating-tickets-2026-10-07",
    "title": "Aircall V2 not creating tickets",
    "summary": "Aircall V2 not creating tickets",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-07T08:57:16.971+00:00",
    "updatedAt": "2026-10-08T12:27:14.258+00:00",
    "resolvedAt": "2026-10-08T12:27:14.222+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-aircall-v2-not-creating-tickets-2026-10-07",
      "api": "/api/v1/incidents/gorgias-aircall-v2-not-creating-tickets-2026-10-07",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a major event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-10-11T09:00:12.786+00:00",
      "stale": false,
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_9ds3nstjx6pj_3yw5z6crq6tv",
        "status": "identified",
        "body": "We have identified an issue in the Aircall V2 integration which is managed by Aircall itself.\n\nPlease follow the status updates from Aircall for more info: https://status.aircall.com/incidents/8v8s2hp1pj66",
        "createdAt": "2026-10-07T08:57:17.266+00:00"
      },
      {
        "id": "update_statuspage_gorgias_9ds3nstjx6pj_43d65lvb6h2k",
        "status": "monitoring",
        "body": "Aircall has made a fix on their side and resolved the incident. See status page update here: https://status.aircall.com/incidents/8v8s2hp1pj66.\n\nWe are monitoring the Aircall V2 integration traffic on our end to confirm the fix.",
        "createdAt": "2026-10-08T12:21:05.033+00:00"
      },
      {
        "id": "update_statuspage_gorgias_9ds3nstjx6pj_123tf4wzyy8w",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-08T12:27:14.222+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}